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"Our stay was part business trip, part tourism. Our flights were not at great times, so this hotel was convenient and reasonably priced. The staff are all very helpful and attentive. They provide a taxi / shuttle for around £2 per person from outside arrivals - phone hotel to arrange it (pay at reception). Breakfast is included, available from 6am and is excellent! Hot and cold buffet, waffle maker, etc. Some cold items are put out at 3am for those getting early flights, and take-out coffee cups are provided, which was a nice touch. We booked the 4am shuttle which was perfect for our 5.45am flight (long but fast-moving security queue!) The train station is an 8 min walk away and it's the end of the line. Trains go into the city centre (Glowny), or you can stay on to the famous salt mine at the other end (pre-booking is essential). The hotel rooms were clean and well-maintained and had everything we needed.Two lifts. Nicely decorated. The only downside is that the restaurant is quite expensive and has limited choice, although the food is very nice. "

"What a hotel! Absolutely beautiful and clean. Large bedroom suite. Huge bathroom with quality decor. Breakfast food was cooked and presented like a Michelin * restaurant. Also a help yourself buffet with quality food and added little patisserie mini desserts. I could go on and on. So clean. Great staff. "

"Really good welcome with information about the town from reception The room was spacious and clean with all amenities required "

"Located between Krakow Old Town and Jewish Quarter, this was perfect walking distance to everywhere. Suite was massive, Spotlessly clean with mini fridge in the room too. I would not hesitate to recommend this hotel to family and friends It was perfect. Breakfast each morning from 7am was also magnificent and set us all up for the day ahead. FIVE STARS ***** "

"Loved it first class service and well situated, we will be back."

"I Defilad hotel. Great breakfast. Fantastic Spa. Getting sold to Marriot so hope they don’t wreck it."

"Wonderful hotel. Great location. Fantastic facilities "

"Amazing hotel not central if you want to walk but cheap getting bolts would definitely go back"

"Perfect location, walkable to all sights of old town and Jewish quarter. Nice petit bar up the street. Available parking in front of hotel, worth the price for the guaranteed parking spot. My only caution is that it’s not a walk-in shower. Tub is high and awkward, shower head is located in the corner and does not have wrap around tub enclosure. "