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"Beautiful resort, amazing customer service. The Oceana restaurant (the only one with any availability the week we were there, one slot @8:30pm) was only ok, I think the buffet was better. We had a problem with our room and the electricity going out, each room in the 010-019 stretch seem to be on individual breakers. Our new room was great with no issues. The contents of our fridge from the first room were not carried over, including a bottle of Prosecco from outside the resort. The manager found us on our last night and gave us a bottle of their own Prosecco, which was a very nice gesture. For anyone in the market for this kind of stay, I would definitely recommend this resort."

"I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated."

"The staff are just so lovely at this hotel. The food is fantastic and the setting gorgeous - was our 3rd visit and we will go back. "

"Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff."

"All was good"

"Really nice hotel with friendly staff. Plenty of options to eat out nearby and within walking distance to the town centre."

"Overall very good hotel and worth to stay there. The staff is super super polite with a nice smile everywhere, from top to bottom. The beach is nice, open to the north winds. Food is acceptable standard hotel buffet with variety of foods (although no Cretan foods or delicacies at the part of the buffer we were using). There are two sections building-wise, a renovated section and an old section. The sea-view bungalow we had this time was at the old section, 80s style, and definitely not worth 230-250 euros/night, with sea-view obstructed a lot by the front line bungalows. In the past we stayed at a cheaper, standard sea-view renovated room, main building section, which was better value for money than the more expensive bungalow(s)."

"Everything is amazing in the hotel it is very suitable for families there is good service and great food, everywhere you go in the hotel the staff are very understanding and kind. The only thing is that there could be more air conditioning as in the room it is quite hot. We had a great time we recommend it to anyone"