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"Outstanding customer service."

"The room was always too cold"

"The room service staff need to be trained in room cleaning protocol, use of tools for saperate space in the room. The room had a poor odour even after cleaning staff did their job, room decor and furniture has to revamped to give a fresh good feel. The price is a good driver, some training of the staff will help improve the stay experience."

"I liked everything, but the most location, you can walk to everything important or take a taxi for 5 $. Highly recommended..."

"The full access to their spa was awesome. The reception desk was kind to offer me the spa access while waiting for my room for checking in. Taking a shower after a long flight and a warm weather makes a world of difference to your comfort level. The room is nicely appointed, clean and designed with care. The hotel conveniently offers currency exchange for travelers and their hotel is near the must see places in Recoleta such as the Cemetery, and El Ateneo Bookstore. There are plenty of stores...

"good"

"good place"

"The staff were very friendly. The location is great and very walkable to all the main attractions."

"There are many homeless people in the area. However, the police are very present and no one bothered us, except asking for some money.. As for the hotel, we got great value for money."

"El hotel está muy bien ubicado en una zona tranquila y bien conectada. La habitación es cómoda, se mostraba limpia. La presión de la ducha buena. El check in rápido y la atención del personal es muy amable."

"A beautiful property with helpful reception and concierge. Some of the rooms could use a refresh and the breakfast buffet could use a few more healthful options, but otherwise everything was very good. This review is based on two stays. "

"Despite the fact that my room wasn’t ready when was one hour after my check in time, at that moment the stuff handle it very professionally and alicate me another room, giving me an alternative to check in. At check out time, the stuff was so rude that unfortunately vanish the service level of my whole experience, unfortunately very under train guy with no hospitality driven objectives at all, just a 9 to 5 basic employee…. Bed was awesome, cleaning stuff very nice and polite, breakfast was...