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"Staffs are extremely friendly, I really enjoy the time staying with them "

"Traditional Japanese room was very relaxing. You could enjoy tea while viewing the lake."

"Room is nice and clean. Spacious."

"We had the best time on our 1 night stay here. We booked a room with a private onsen and half board. It was very easy for us to call for the hotel shuttle when we arrived at Kawaguchiko Station. There is an area for hotel shuttle pick up where we waited for only 10 min or so. Our accommodations were clean and comfortable. The heater in the room worked well. The private bathroom, shower, and onsen all worked well. I loved that we had a view of Mt Fuji from our private onsen bath when the clouds were clear. Our kaiseki dinner was served in our room and it was delicious. The chef even had an extra seasonal dish included with our meal. It was such a wonderful new experience for us. Breakfast also very delicious and set up in the common eating area which had a great view of the the late and mountains. The hotel has a great rooftop Mt. Fuji view of the whole area and I recommend venturing up there. We did not have time to visit the public onsen but I would love to visit here again in the future and try it out. The staff was kind and helpful, everything was clean, quiet, and relaxing. "

"Staff was very friendly, room was very spacious. Food was excellent with a great view of mount Fuji. Easy to find with GPS and lots of parking. Very quick drive down to the city, if renting a car be sure to equip winter tires in the winter months incase it starts to snow. "

"A little expensive but well worth the price! Would definitely stay here again. "

"Very comfortable hotel with a wonderful staff and excellent breakfast buffet. "

"Amazing views, spectacular room, excellent hospitality. We love staying here - all the food and amenities are fantastic. The onsen was lovely in the cold weather. We wished we were staying longer!"

"Spacious room with the view of Mt. Fuji. The dining facility at the hotel is fantastic. The onset at the hotel is heavenly! My wife and I had a most enjoyable time and stay! The front desk staff was very helpful."