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"Overall it’s excellent "

"This hotel was the best one we stayed in. Not only was the room huge but they had an onsen right in property. Another big thing for me was they let you do laundry for free with all the products for it too. It's also right on the beach and they offer free lockers and showers!"

"Everything is good. Super clean. Very convenient for transportation and shopping. Just slightly noisy from nearby trains at night. Easy check-in and check-out. "

"Massive room. Incredible balcony seaview. Feels very much like living in a home. Close driving distance to Mount Omuro. The buffet is a bit costly with what it has to offer. It's not close to any convenient store, so better do some groceries first before getting here."

"I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐"

"The hot springs were really good. The hotel itself seemed a little dated. The restaurant was only available if you reserved in advance. The other restaurant/bar was closed. "

"bad communication on front desk (don.t speak English) "