10/10 Excellent
Sheila
Traveled with partner
12 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the only hotel we’ve stayed in Osaka and we would prefer this hotel again the next time we visit.
The staff and service feels top notch. Feels modern as well where check in and check out is easy via the machine. This hotel also provides the most options of amenities. I didn’t need any of these during my stay but I would have borrowed: curling iron, mobile charger, air purifier, or wheelchair.
The usual amenities are provided as well like the toothbrush, toothpaste, comb, etc. These amenities aren’t in the room, but they’re provided at the front desk.
The beds are definitely as-advertised quality. They’re soft and not too firm. If I remember, we did get double but it felt spacious for my fiancé and I. It was also advertised that the water is quality too. It felt like it, but not sure it’s because of the signs I see all around for it.
The room is small, but still has small walkways to walk around. The luggage we had takes half the hallway space. There’s a mini closet and the bathroom is small and felt like an airplane bathroom.
The location of the hotel is really close to shopping in Shinsaibashi with all the luxury stores. It’s a 10-15 min walk from Dotonbori. We didn’t go on a train, but it’s near a Shinsaibashi train station. There’s also a 7-11 on the same block less than a minute away.
Overall, we like this hotel and highly recommend. I’d even consider other hotels of this chain in any area of Japan they’re located in.
Sheila
Stayed 2 nights in Nov 2024