New Oriental Hotel Reviews, Deals & Photos 2024

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Hotel with a full-service spa, a short walk to Orix Theater

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Dates

October 2024

November 2024

Japanese Style Room without bathroom (33sqm) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Daily buffet breakfast (JPY 980 per person)

Combined shower/tub, jetted tub, hair dryer, bathrobes

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa

Breakfast available

Parking available

24/7 front desk

Housekeeping

Laundry

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 14 of 14 rooms

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Single Room with Private Bathroom (11sqm)

11 sq m
Sleeps 2
1 Twin Bed

Japanese Style Room without bathroom (10sqm)

10 sq m
Sleeps 2
2 Twin Futons

Japanese Style Room without bathroom (33sqm)

33 sq m
Sleeps 12
6 Twin Futons

Connecting Room (25sqm)

25 sq m
Sleeps 8
2 Twin Beds and 1 Large Twin Bed

Connecting Room (35sqm)

35 sq m
Sleeps 12
4 Twin Beds and 1 Large Twin Bed

Twin Room (Airweave beds) (14 sqm)

14 sq m
Sleeps 4
2 Large Twin Beds

Single Room, Shared Bathroom (11sqm)

11 sq m
Sleeps 1
1 Twin Bed

Twin Room with Private Bathroom (16sqm)

16 sq m
Sleeps 4
2 Twin Beds

Large Single Room, Shared Bathroom (11sqm)

11 sq m
Sleeps 2
1 Large Twin Bed

Large Single Room with Shower Room (11sqm)

11 sq m
Sleeps 2
1 Large Twin Bed

Single Room with Shower Room (11sqm)

11 sq m
Sleeps 1
1 Twin Bed

Quadruple Room (22sqm)

22 sq m
Sleeps 8
2 Twin Beds and 1 Large Twin Bed

Triple Room (22sqm)

22 sq m
Sleeps 6
3 Large Twin Beds

Large Single Room with Private Bathroom (11sqm)

11 sq m
Sleeps 2
1 Large Twin Bed

About the neighborhood

2-6-10 Nishi-honmachi, Nishi-ku, Osaka, Osaka-fu, 550-0005

What's nearby

Orix Theater - 10 min walk
Osaka International Convention Center - 12 min walk
Kyocera Dome Osaka - 3 min drive
Dotonbori - 3 min drive
Nipponbashi - 4 min drive

Getting around

Awaza Station - 2 min walk
Nakanoshima Station - 15 min walk
Itami Airport (ITM) - 25 min drive

Restaurants

‪やよい軒阿波座店 - ‬2 min walk
‪鶏そば小箱 - ‬1 min walk
‪ちー坊のタンタン麺阿波座店 - ‬3 min walk
‪福島上等カレー阿波座店 - ‬2 min walk
‪海鮮屋台おくまん阿波座東店 - ‬1 min walk

About this property

New Oriental Hotel

Hotel near Kyocera Dome Osaka

Near Orix Theater and Osaka International Convention Center, New Oriental Hotel provides dry cleaning/laundry services, conference space, and a full-service spa. For some rest and relaxation, visit the indoor hot springs. The on-site restaurant, sumiretei, serves breakfast. Stay connected with free in-room WiFi.

Other perks include:

Buffet breakfast (surcharge), hot springs on site, and self parking (surcharge)
A front-desk safe, a water dispenser, and a TV in the lobby
An elevator, a 24-hour front desk, and a computer station

Room features

All 118 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.

Other conveniences in all rooms include:

Jetted tubs and hair dryers
Flat-screen TVs with digital channels
On-request microwaves, daily housekeeping, and phones

Languages

English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking on site (JPY 2000 per night)

Food and drink

Buffet breakfast available for a fee daily: JPY 980 per person
1 restaurant

Restaurants on site

Sumiretei

Things to do

Full-service spa
Hot springs

Family friendly

Laundry facilities
Microwave (on request)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

Computer station
Conference space (377 square feet)
Meeting room

Spa

Hot springs/mineral springs
Hot springs open from 3:00 PM - 10:00 AM
Indoor hot springs
Indoor/outdoor hot springs
Spa open daily

Accessibility

Elevator

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Premium bedding

Bathroom

Bathrobes
Hair dryer
Jetted bathtub
Shower/tub combination
Towels

Entertainment

Computer
Digital channels
Flat-screen TV
Pay movies

Food and drink

Microwave (on request)

Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately JPY 980 per person
Self parking fee: JPY 2000 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

We should mention

Hot springs access available from 3:00 PM to 10:00 AM

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

New Oriental Hotel

New Oriental Hotel Osaka

New Oriental Osaka

New Oriental Hotel Hotel

New Oriental Hotel Osaka

New Oriental Hotel Hotel Osaka

Frequently asked questions

Is New Oriental Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Oriental Hotel?

Self parking is available for JPY 2000 per night.

What time is check-in at New Oriental Hotel?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at New Oriental Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is New Oriental Hotel located?

Located in Nishi, this spa hotel is within a 10-minute walk of Utsubo Park and Orix Theater. Dotonbori and Kyocera Dome Osaka are also within 2 mi (3 km). Awaza Station is only a 2-minute walk and Hommachi Station is 8 minutes.

New Oriental Hotel Reviews

7.0

Good

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

10/10 Excellent

Joshu, Toronto, ON

30 Sep, 2019

Liked: Staff & service, amenities, property conditions & facilities

Staff is really helpful and nice. The onsen style bath downstairs is a great perk for weary travelers. Location is pretty good / was a good deal. right next to a subway station jump on or off to either Umeda or Namba. Great snapshot of real Japanese life!

Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

11 Apr, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room in poor condition mattress base dirty, had to turn off fridge due to the loud motor. Sink cracked, repair poor, mildew to sink. Air conditioning poor, pipe held wtth tape. Tried to look out the window frosted glass with mildew around frame. The wi fi didn’t work. If I hadn’t already paid I would have found another hotel. I will be seeking a full refund.

Stayed 1 night in Apr 2019

8/10 Good

Nathan

7 Dec, 2018

Liked: Cleanliness, staff & service

Nice for the price

Not a bad room for the price, only issues I had were the room was constantly hot and issues with advertised WiFi

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

17 Oct, 2018

Liked: Room comfort

its a bit unusual that the front desk staffs kept asking us to leave the keys with them whenever we go out. sometimes we need to go out just for 10-15 minutes to get a coffee next block or for other purposes multiple times a day, so it is very very very very inconvenient to leave and pick up keys 10 times a day using broken hardly understood foreign language. they only provided one key per room the old fashion bulky type not the access-card type. overall its a good hotel, I give it 3.9/5.

Stayed 5 nights in Oct 2018

4/10 Poor

Kok Kee, Singapore

9 Nov, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel is a run down worn building that need some repair and upgrading as specially in the toilet and some spring cleaning of the walls/wall paper and under the bed. Location of the hotel is some distant away from shopping areas there is only a small convenient store nearby.

6/10 Okay

maria p.

27 Sep, 2015

Liked: Staff & service

Ok for a stopover

Very old and outdated but if you just want a nights sleep at a reasonable price then it is ok. Breakfast was ok but nothing to rave about thankfully not too pricey

10/10 Excellent

Walter, internet web site

25 May, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

service unfrendly.

This hotel is quote old. The hotel level should be under 2 stars. besides, one of the receiptor(w)is very unfrendly. when I enquiry the wifi password of my living room, who is reluctive answer. Would strong suggest esteem firm to terminate this hotel recomendation to customers in the future.

6/10 Okay

LCV, Manila

25 May, 2015

Liked: Staff & service, room comfort

Good for low budget travelers; good breakfast.

Hotel offers basic comfort and proximity to metro transport, affordable rates and helpful staff. Recommended for budget travelers.

8/10 Good

Chun Wah L.

9 May, 2015

Liked: Cleanliness, staff & service, room comfort

Good location

The hotel location is good, just near the subway station breakfast is sufficient, room is clean but small.

4/10 Poor

masayoshi, San Francisco

15 Mar, 2015

Disliked: Cleanliness, room comfort

Overly charged!

I am very surprised to find out that I am charged for 2 person instead of I. I sepcified when I made a deal via Hotels.com that I wanted a non-smoking single person room, however, I got the room with 2 beds and was chrged $100 instead of$50 without being told.I did not have to check out because the charge was already made. After checking my bank A/C after returning home, I realized that I was ripped off!

4/10 Poor

Atsushi

6 Mar, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Lady Travelbug

26 Dec, 2014

Disliked: Cleanliness, staff & service, room comfort

Worse than budget hotel

Very old and dirty hotel at a remote place though it's near to the station. Overpriced with no breakfast. Wifi not available in room. Water heater hard to adjust. Room heater doesn't seem to be working even though it showed 30 degree Celsius, the room was freezing cold. Staff do not speak or understand English. Even budget hotels like Toyoko Inn or Super Hotel are much cheaper and cleaner with good breakfast provided. I would never recommend this hotel to anyone even for a night stay. It will definitely spoil your holiday in Japan.

6/10 Okay

Verified traveler

2 Dec, 2014

Good Enough

Room was clean, small but big enough. There was no wifi other than in the lobby. Right next to a subway station. I would probably go back for the price it was asking.

2/10 Terrible

milnonna, japan

25 Sep, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not comfortable hotel

This place was not good to stay...it's so uncomfortable to move inside the room...

8/10 Good

Ryan, Seoul

30 Apr, 2014

Liked: Staff & service

convenient location, kind staffs

The hotel was conveniently located close to Awaza subway station. The staffs were always kind and nice and the room was adequate. My friend and I rented hotel's bicycle for two days and it was the best thing they had.

8/10 Good

steve, USA

28 Apr, 2014

Liked: Cleanliness, staff & service, room comfort

Great for budget solo travel

This place is definitely a little aged. I've stayed in aged places before, but this one is worn down and aged. But you do feel safe there and the staff is nice. Getting to the subway is extremely easy and the location for that is pretty good. There isn't much to do around the area though. However, for the price what you get is very good. I stayed solo and was able to get a room with only a single twin bed. The area where the other twin bed was supposed to be was gone, so I actually had a lot of space. Also, I did notice an unpleasant smell in the morning. But the night before I just left a few centimeters of water in the tub and plugged it up overnite and had no problems.

8/10 Good

Verified traveler

27 Jan, 2014

Liked: Cleanliness, staff & service

Nice hotel, close to the subway.

6/10 Okay

Verified traveler

15 Dec, 2013

Disliked: Property conditions & facilities, room comfort

8/10 Good

Kittykatkat, Hong Kong

3 Dec, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will certainly stay there again

The only things I have to comment on were :1) morning calls not punctual. 2) the English ability of some staff needs improvement. However, they try very hard to help and the staff backed up each other. So, the problem was small. 3) only Japanese breakfast was served; however, I am not a fussy person and as long as I have something hot and a hot coffee in the morning, it was fine with me. 4) one out of my 4 night stay -- the room was not tidied properly. 5) the heater was a bit too much for me the first night and I had to open the window a bit to let in cool air. Other nights were fine. 6) Having said the above, it was a pleasant surprise to find out there was a hot bath in the basement, and I used it two times. 7) I was given a room with a 4-feet bed. 8) Sound insulation was acceptable. I did not hear the noise in other rooms except when people were talking in the corridor. 9) in conclusion, I will certainly stay there again if I ever go to Osaka. After getting used to the public transport system, the hotel is quite conveniently located. Although there were not much life around the area, it was only 3 subway stations away from Osaka and Namba. I usually had my dinner in Namba before taking the subway back to the hotel, and the neighbourhood is safe.

8/10 Good

zombie, Singapore

19 Nov, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and staff, close to subway.

The hotel is just 1min walk from Awaza subway exit 1. Although the room is small, it is clean. Even if you put "do not disturb" on the door the whole day, they would still provide fresh towels and hang it on the door! The only down sides are TV card needs to be purchased before we could watch a TV. The wifi is also only available on 1st floor; these two items are not described as per their website. The staff are very helpful and they speak simple English. They will patiently guide you how to go to a particular place or provide information. Thumbs up! They also provide free breakfast which is fresh and piping hot. This is good as there is hardly any eatery in the area unless you don mind the convenience store. Overall, this hotel may be recommended due to its three catching points: 1) extremely near to subway. 2) provides breakfast which you need to pay extra at other hotels. 3) an onsen that is new and free which is not available at other hotels.

8/10 Good

Paul, Japan

11 Nov, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, affordable accommodation in Osaka

I'd recommend this hotel if you're looking for a cheap but comfortable place to stay in Osaka. It's about what you'd expect for the money -- no frills, not bad, not great -- although I'd put it more towards the good side of the scale. The staff is friendly and helpful, you can add a breakfast option for about 700 yen per day, the hotel and the rooms are reasonably clean, the beds are comfortable, and it's located right by the entrance to the Azawa stop on the Chuo subway line. The surrounding neighborhood isn't very exciting (it's mostly business hotels), but you can get to pretty much anywhere in the city in about 10 minutes if you take the subway, and you don't have to worry about getting back if you miss the last subway train since taxis are cheap and plentiful in Osaka.

10/10 Excellent

jencheny, Taiwan

29 Oct, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for your money

This is simply the best value for your money. It's close to a subway station, you get private rooms and bathrooms, private refrigerator, free breakfast buffet, and a spa underground! The rooms are fairly small but that's to be expected of any japanese establishment unless you're paying the big bucks for space. The beds are big so there's only about a width of an average person in between and not much else space. Again, just come expecting that (Japan is VERY crowded) and you'll be fine. The staff mostly speak minimal english, but they get the message across, and they are very very courteous. The only drawback is no fault of the hotel, is that some of the guests smoke in the fire escapes so if you're living next to one (as i did) you may have to keep the bathroom door open and continuously turn on the ventilation system to keep the smell out. Other than that, fantastic!

4/10 Poor

Kate, Ottawa ON

12 Oct, 2013

Disliked: Staff & service, property conditions & facilities, room comfort

In sketchy area

This hotel is in need of an update. While its amenities are similar to that of hotels of similar price elsewhere in Osaka, its funished have a retro 70's feel. The hotel is located right by an elevated highway (which is noisy) and staff confiscate your key as you come and go for "safety". The Wifi is available only in the lobby and is so shaky that it does not work at all if two or more people are trying to use the internet.

4/10 Poor

Verified traveler

27 Aug, 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

16 Jul, 2013

Disliked: Property conditions & facilities, room comfort

close to Awaza station, $2 bike rent per day.

old, 2 twin beds were too small, not suitable for family with small kid.

New Oriental Hotel

Choose dates to view prices

Photo gallery for New Oriental Hotel

Reviews

Good

Popular amenities

Room options

View all photos for Single Room with Private Bathroom (11sqm)

Single Room with Private Bathroom (11sqm)

View all photos for Japanese Style Room without bathroom (10sqm)

Japanese Style Room without bathroom (10sqm)

View all photos for Japanese Style Room without bathroom (33sqm)

Japanese Style Room without bathroom (33sqm)

View all photos for Connecting Room (25sqm)

Connecting Room (25sqm)

View all photos for Connecting Room (35sqm)

Connecting Room (35sqm)

View all photos for Twin Room (Airweave beds) (14 sqm)

Twin Room (Airweave beds) (14 sqm)

View all photos for Single Room, Shared Bathroom (11sqm)

Single Room, Shared Bathroom (11sqm)

View all photos for Twin Room with Private Bathroom (16sqm)

Twin Room with Private Bathroom (16sqm)

View all photos for Large Single Room, Shared Bathroom (11sqm)

Large Single Room, Shared Bathroom (11sqm)

View all photos for Large Single Room with Shower Room (11sqm)

Large Single Room with Shower Room (11sqm)

View all photos for Single Room with Shower Room (11sqm)

Single Room with Shower Room (11sqm)

View all photos for Quadruple Room (22sqm)

Quadruple Room (22sqm)

View all photos for Triple Room (22sqm)

Triple Room (22sqm)

View all photos for Large Single Room with Private Bathroom (11sqm)

Large Single Room with Private Bathroom (11sqm)

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

New Oriental Hotel

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

New Oriental Hotel Reviews

Reviews

Good

6.8/10