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ART HOTEL Osaka Bay Tower

4.0 star property
Hot springs Osaka hotel connected to a shopping center, steps from Solaniwa-Onsen Osaka Bay Tower

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Photo gallery for ART HOTEL Osaka Bay Tower

Exterior
Exterior
Deluxe Triple Room with View, Non Smoking | In-room safe, blackout drapes, soundproofing, free WiFi
Daily buffet breakfast (JPY 2000 per person)
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
The current price is AED 292
AED 322 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Superior Twin Non Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Superior Twin Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Non Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Superior Queen Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Non Smoking (No cleaning Service)

In-room safe, blackout drapes, soundproofing, free WiFi

Superior Twin Non Smoking (No cleaning Service)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service)

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Twin Room, Non Smoking (No cleaning Service)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Superior Queen Non Smoking (No cleaning Service)

In-room safe, blackout drapes, soundproofing, free WiFi

Superior Queen Non Smoking (No cleaning Service)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | In-room safe, blackout drapes, soundproofing, free WiFi

Family Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Deluxe Fourth Non Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Fourth Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 41 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Sky Floor Triple Non Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Sky Floor Triple Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 24 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 39 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Accessible Twin Non Smoking

Accessible Twin Non Smoking | In-room safe, blackout drapes, soundproofing, free WiFi

Accessible Twin Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 43.0 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Sky Floor Twin Non Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Sky Floor Twin Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Floor Queen Non Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Sky Floor Queen Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Magical Stage Triple Non Smoking

Magical Stage Triple Non Smoking | In-room safe, blackout drapes, soundproofing, free WiFi

Magical Stage Triple Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Kids'Room Non Smoking

Kids'Room Non Smoking | In-room safe, blackout drapes, soundproofing, free WiFi

Kids'Room Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Day bed
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Sky Floor Deluxe Triple(up to 4) Non Smoking

Sky Floor Deluxe Triple(up to 4) Non Smoking | In-room safe, blackout drapes, soundproofing, free WiFi

Sky Floor Deluxe Triple(up to 4) Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 41 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Sky Floor Twin Room

In-room safe, blackout drapes, soundproofing, free WiFi

Sky Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Floor Queen Room

In-room safe, blackout drapes, soundproofing, free WiFi

Sky Floor Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room - Non-Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Superior Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Magical Stage Triple Room

In-room safe, blackout drapes, soundproofing, free WiFi

Magical Stage Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

In-room safe, blackout drapes, soundproofing, free WiFi

Family Room

  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Sky Floor Triple Room

In-room safe, blackout drapes, soundproofing, free WiFi

Sky Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Force Room

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Force Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Queen Room - Non-Smoking

In-room safe, blackout drapes, soundproofing, free WiFi

Superior Queen Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Kids Room

In-room safe, blackout drapes, soundproofing, free WiFi

Kids Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Accessible Room

In-room safe, blackout drapes, soundproofing, free WiFi

Accessible Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Fourth Bay View

In-room safe, blackout drapes, soundproofing, free WiFi

Executive Fourth Bay View

  • Sleeps 4
  • 4 Double Beds

Executive Sixth Bay View

  • Sleeps 7
  • 6 Twin Beds

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About the neighborhood

Map
1-2-1 Benten, Minato-ku, Osaka, Osaka, 552-0007

What's nearby

  • Solaniwa-Onsen Osaka Bay Tower - 4 min walk - 0.3 km
  • Kyocera Dome Osaka - 3 min drive - 2.5 km
  • Universal Studios Japan - 4 min drive - 4.6 km
  • Osaka Aquarium Kaiyukan - 5 min drive - 4.4 km
  • Nipponbashi - 6 min drive - 6.6 km

Getting around

  • Bentencho Station - 3 min walk
  • Kujo Station - 17 min walk
  • Kansai Intl. Airport (KIX) - 48 min drive

Restaurants

  • ‪スカイビュッフェ51 - ‬1 min walk
  • ‪中華そば 埜邑 - ‬4 min walk
  • ‪鳥貴族弁天町店 - ‬6 min walk
  • ‪回転寿司新竹 - ‬2 min walk
  • ‪なかもと弁天町店 - ‬4 min walk

About this property

ART HOTEL Osaka Bay Tower

Upscale hotel near Solaniwa-Onsen Osaka Bay Tower
Located close to Kyocera Dome Osaka and Universal Studios Japan, ART HOTEL Osaka Bay Tower provides an indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe. Treat yourself to a massage or other spa services. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), hot springs on site, and self parking (surcharge)
  • An electric car charging station, luggage storage, and multilingual staff
  • An elevator, 5 meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 458 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • Mini fridges, heating, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Japanese, Korean

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2000 for adults and JPY 2000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Skybuffet 51
  • Ruri (Teppanyaki)
  • Minato
  • Bar Lounge 20
  • SARAS CAFE & BRASSERIE

Things to do

  • Hot springs
  • Shopping
  • Spa services

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference center (6221 square feet of space)
  • Meeting rooms - 5

Spa

  • 8 indoor hot springs
  • 4 outdoor hot springs
  • Hot springs open from 11:00 AM - 10:00 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor mineral hot springs (onsen)
  • Massages
  • Public bath open from 11:00 AM - 10:00 PM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Toilet paper
  • Towels

Food and drink

  • Mini-fridge

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 5-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 2000 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hot springs access is not included in the room rate for children ages 4-6. Guest will be required to purchase a JPY 750 coupon per child onsite. ​

We should mention

Hot springs access available from 11:00 AM to 10:00 PM
Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ART Osaka Bay Tower
Art Osaka Bay Tower Osaka
ART HOTEL Osaka Bay Tower Hotel
ART HOTEL Osaka Bay Tower Osaka
ART HOTEL Osaka Bay Tower Hotel Osaka

Frequently asked questions

Is ART HOTEL Osaka Bay Tower pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ART HOTEL Osaka Bay Tower?

As of 17 March 2025, prices found for a 1-night stay for 2 adults at ART HOTEL Osaka Bay Tower on 23 March 2025 start from $87.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ART HOTEL Osaka Bay Tower?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at ART HOTEL Osaka Bay Tower?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ART HOTEL Osaka Bay Tower?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is ART HOTEL Osaka Bay Tower located?

Located in Minato, this hotel is within 1 mi (2 km) of Solaniwa-Onsen Osaka Bay Tower and Kyocera Dome Osaka. Universal Studios Japan and Osaka Aquarium Kaiyukan are also within 3 mi (5 km). Bentencho Station is only a 3-minute walk and Kujo Station is 17 minutes.

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ART HOTEL Osaka Bay Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1066 reviews
Rating 8 - Good. 273 out of 1066 reviews
Rating 6 - Okay. 108 out of 1066 reviews
Rating 4 - Poor. 29 out of 1066 reviews
Rating 2 - Terrible. 27 out of 1066 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend beautiful location accom and staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, steps from train stations. Conveniently located within a shopping mall with restaurants and markets. Decor and cleanliness is outstanding. Great restaurants on site.
Stayed 2 nights in Mar 2025

8/10 Good

Hai Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and beside an onsen. Would be good to have some eating spaces though for when you buy food from the 2nd floor.
Stayed 6 nights in Mar 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay! We were on the 38th floor with a perfect view of the ferris wheel lighting up every night! It's also super close to both the Osaka Loop Line, which gets you nearly everywhere, and the C line! We also went to the nearby onsen which was lovely. The hotel is also surrounded by shops such as a 24 hr convenience store, a pharmacy, a daiso, and several places to eat! Mostly for breakfast.
Stayed 5 nights in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with amazing views especially from the higher floors. Definitely make sure to check out the onsen .....even if you have tattoos, they offer private rooms! Family mart is directly across from the entrance for all of you convenient store needs and is surrounded by lots of great restaurants. Highly recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Maria Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
dining options are limited
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view it was amazing! And the onset was a great experience for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Faiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Osaka. Quiet but close to everything.
Stayed 3 nights in Jan 2025

8/10 Good

Lawrence Shiu Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was big enough for four people
Stayed 2 nights in Jan 2025

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. I stayed on the 46th floor. I miss the view. Would stay and recommend this 10/10
Stayed 4 nights in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean, staff were super friendly and helpful! Really convenient placement as well with it being connected to the train system almost directly, and the upper floors get some really nice views!
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location! Plenty of shopping available at the location. Easy and quick access to the train station. Breakfast was great as well!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and customer service was exceptional
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Amazing spacious hotel which has good connectivity to the train station and amenities like convenience stall and restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the offer of hot springs near by.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hideshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kindest staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Hideshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great as always
Stayed 1 night in Nov 2024

10/10 Excellent

Herberth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to trains/subway, spacious room
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, great views, metro is nearby.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hideshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Nov 2024

8/10 Good

Karina

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel with easy access to many trains and shops. Our room was outdated and the shower tub had some mold on it. We were mostly out exploring so not a major deal.
Stayed 2 nights in Nov 2024

10/10 Excellent

P4lmB3ach1999

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff were very friendly and helpful. The robot taking the food to the rooms from the bakery was adorable. It was in a nice location for Universal. We would definitely stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating, clean, and easily accessible.
Stayed 2 nights in Jul 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked, I kinda expected the hot spring that offered with the hotel was within the same building or at least walkable indoor to the hot spring, but it was a separate building that you had to walk outside to get to in so it was inconvenient. And also the staff at the front desk didn’t inform us that there is a bath tax and when I got the hot spring. I didn’t bring any cash with me which was annoying. Staff was friendly though and property was clean and well maintained. Our family room was spacious and comfortable. The breakfast wasn’t that great. I wouldn’t have bought the breakfast package if I knew it wasn’t good. Out of the 3 morning we only ate once even we paid for it. It wasn’t good at all, almost as bad as airplane meals.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ichiyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Dec 2024