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"Free breakfast(although limited space) is just enough for short term traveller like me. The reception allowed us and other guests waiting in lobby to check in 15mins earlier because they finished roomkeeping before check-in time(I guess) and I greatly appreciate that. Although the hotel is on the "quiter" side of the Nagano station, but it is walkable so you will not be short of options for restaurants and other necessities. "

"If you get the right package l, everyhting in inclusive!! "

"Very close to the train station and it’s shopping mall"

"Very pleasant stay. Walking distance to everything. My only minor negative feedback would be the western breakfast. The eggs, bacon and sausages were all cold as they were not kept covered in the bain marie. "

"Great experience for the family. Japanese hospitality at its finest. The meals were exceptional and meticulously served. Onsen on our balcony was a treat. Lovely escape after a day of skiing. Highly recommend. Special mention to our dinner waiter Koji-San. Great job!"

"Great hotel moments from the main train station. Nice rooms not flashy but have everything you need. Particularly liked the ability to choose your own pillow. Japanese breakfast was yummy and the staff were very friendly. "

"A great location 15min walking distance to Jr Station. Very nice and clean. Plenty of drink bending machine, cup noodles and coin laundry downstairs. We skipped breakfast service and opted for outside instead. Thoroughly recommended. "

"This was great value for a hotel room right beside Nagano Station. I was surprised when entering the lobby by how nice the hotel was, since what I paid would have been for a budget hotel. The room was clean and had all the standard amenities. The staff were helpful with things like shipping our luggage and answering questions."

"Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good. Breakfast is a great experience. Overall, good experience. "