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"It’s a fabulous location and friendly staff and lovely clean rooms "

"Would recommend and stay again lovely location and a trip to the ivy is recommend while you’re staying nearby "

"The staff in all areas were friendly and helpful. The gym was well equiped and the pool/sauna/steam room provided a great opportunity to relax. The Club Room was perfectly adequate for two people and came with a sofa, which did allow us the opportunity to sìt while in the room. Breakfast came with plenty of choices."

"Good, clean, spacious room. Friendly and thoughtful staff. Good parking too."

"We love to stay here when we go to Cheltenham … it’s a very convenient spot to stay"

"The food in the diner is INCREDIBLE...the service at the front desk awesome. We even had an incident where the door locked in the bathroom and the night front desk came to change out the door handle! Excellent, dog-friendly, place ....note there is NO LIFT...our dog can't do stairs so we were carrying our dogs, our bags and ourselves up several flights of stairs"

"Very easy to find reception as it's all well sign posted. Checking in was very easy and they were ready for us early. Staff were very friendly and informative. Plenty of information leaflets of what's around and what amenities are withig the hotel and where. Dining options, booking advised. We booked breakfast which was a full English style buffet, pastries, fruit, yogurts, coffees, teas, juices etc etc. well worth it. Plenty of parking, there was a conference going on whilst we were there and parking wasn't an issue. We booked an apartment, very nice! Spacious clean and tidy. Absolutely love that the shower gel/shampoo hand wash is Pengaligons. Smelt amazing. There's an outside gym too, walk paths of you fancy going for a walk. Definitely will visit again."

"Wonderful hotel I’ll definitely be staying again"

"Staff were lovely and happy to help with anything you needed. Smell of the hotel when arriving (and throughout) was impeccable and gave a fresh feeling to it, booked family rooms and the size of the room was perfect "