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"Friendly staff "

"Great staff "

"Lovely property in the heart of the city!"

"I even got in at midnight, and the front desk staff was friendly and helpful. Everything was clean from start to finish, there was a variety of breakfast in the morning, and I felt safe."

"Staff was great room was clean "

"convenient"

"This is a freshly painted and renovated hotel that used to go by a different name. So, some of the hotel is noticeably older, like the elevator. But, that being said, it was pretty nice. The rooms are just converted over to the new branding, but I think it works for them. It’s simple. The beds are big and comfortable. The shower head was great, good pressure. The staff was wonderful (helped us after our keys didn’t work since some of the doors are of course older and a bit janky). The tv was good. The wireless chargers that were included in the room was a plus since my bf broke his charger on the way up. I will say that there was a weird gap at the bottom of the janky door that I wasn’t a huge fan of, but oh well. The free breakfast is exceptionally simple, but does the job. Would stay again as a cheap option away from the hustle of Grand Rapids downtown. "

"Just sucked the bar and hot tub wasn't running, other than that the staff was really nice and my room was clean"

"My daughter and I travelled down from Ontario for a concert that ended up being cancelled. When we told the lady at the front desk, Abby, she went above and beyond for us and arranged tickets to another event! Wow. Huge thanks Abby! The hotel itself had possibly the most comfortable bed I've ever had at a hotel, and the room was great too! Five star experience all around! :)"