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"A classic. Nothing much needs to be said as this grande dame hotel speaks for itself. Grab one of the renovated rooms where you can feel like Hemingway as you enjoy a priceless view of La Concha. The staff is the epitome of hospitality. "

"As close to a perfect stay as possible: staff, amenities, ambience, dining. "

"Easy walk into town, lovely room, amazing breakfast "

"One of our best hotel experiences ever! Truly unique design of this hotel, just fascinating how they have a tall tower of smooth river rocks in the central lobby which reach from floor to ceiling and are contained within a wire cage, and then the undulating floor balconies surround it. The breakfast room on the top floor had an incredible view of the Guggenheim and a very delicious breakfast. Fresh papaya! Our room was comfortable and had everything we needed. The staff were friendly and very helpful. Loved everything about The Artist! Also, there is a chocolate shop called Miss Choc Ole just down the street that makes its own confections and boxes them on site. You can get some wonderful locally produced gifts here as well as deeply satisfying and thick hot chocolate."

"Very nice hotel, staff were efficient and friendly. Amenities were excellent, rooms clean and well maintained. "

"They left us a super thoughtful treat for us celebrating our honeymoon. The room was very comfortable and clean. Great location!"

"Great hotel in centre of Bilbao"

"Location is excellent , next to train station and near to old town . Hotel staff was friendly and prompt with service. Downside One of the rooms hot water tap didn’t work . "

"Great location and very high quality "