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Hotel Cocoa

3.0 star property
Suburban hotel in Toyako with free parking

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Photo gallery for Hotel Cocoa

Premium bedding, in-room safe, individually decorated
Point of interest
Exterior
Reception
Deluxe Twin Room, Non Smoking, Lake View | Bathroom | Separate tub and shower, deep soaking tub, bathrobes, slippers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping
  • Free WiFi
  • Parking included
The current price is AED 283
AED 343 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 230 sq m
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds and 1 Queen Bed

Superior Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 230 sq m
  • Ocean view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Villa

Premium bedding, in-room safe, individually decorated

Deluxe Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 230 sq m
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 Twin Beds and 4 Large Twin Beds

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Double Room, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Double Room, Non Smoking, Lake View

Comfort Double Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Comfort Double Room, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Refrigerator
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Renewal Deluxe Twin Room

Interior

Renewal Deluxe Twin Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Renewal King Size Bedroom

Premium bedding, in-room safe, individually decorated

Renewal King Size Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for New Twin Bed Room

Premium bedding, in-room safe, individually decorated

New Twin Bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for New King Size Bedroom

Bathroom | Separate tub and shower, deep soaking tub, bathrobes, slippers

New King Size Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Comfort Double Room-Non Smoking

Miscellaneous

Lake View Comfort Double Room-Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa

Premium bedding, in-room safe, individually decorated

Deluxe Villa

  • Sleeps 10
  • 1 Queen Bed, 4 Double Beds and 3 Twin Beds

View all photos for Deluxe Family Room

Premium bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Superior Family Room

Premium bedding, in-room safe, individually decorated

Superior Family Room

  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723

What's nearby

  • Toyako Onsen - 8 min drive - 8.4 km
  • Toyako Hot Spring - 8 min drive - 9.0 km
  • Lake Toya - 9 min drive - 6.6 km
  • Usuzanfunka Memorial Park - 10 min drive - 7.8 km
  • Rusutsu Resort - 25 min drive - 22.3 km

Getting around

  • Toya Station - 13 min drive
  • New Chitose Intl. Airport (CTS) - 100 min drive

Restaurants

  • ‪サイロ展望台 - ‬3 min drive
  • ‪レークヒル ファーム - ‬7 min walk
  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬11 min drive
  • ‪とうや・水の駅 - ‬11 min drive
  • ‪風の音 - ‬12 min drive

About this property

Hotel Cocoa

Hotel remodeled in 2023 and located near Lake Toya
Located close to Toyako Hot Spring and Toyako Onsen, Hotel Cocoa provides a coffee shop/cafe. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Free train station pick-up, a vending machine, and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and separate sitting areas, in addition to perks like separate dining areas and bathrobes.
More conveniences in all rooms include:
  • Deep soaking tubs and toilets with electronic bidets
  • 55-inch LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English, Filipino, Japanese

Similar properties

Room

Granvillage Toya Daiwa Ryokan Annex

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 533 reviews
The price is AED 220
AED 289 total
includes taxes & fees
6 May - 7 May
Granvillage Toya Daiwa Ryokan Annex

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle from 10:00 AM to 5:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 2 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Kitchen
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako

Frequently asked questions

Is Hotel Cocoa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Cocoa?

As of 18 April 2025, prices found for a 1-night stay for 2 adults at Hotel Cocoa on 20 April 2025 start from $93.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cocoa?

Self parking is free at this property.

What time is check-in at Hotel Cocoa?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cocoa?

Check-out is at 10 AM.

Where is Hotel Cocoa located?

Situated in the mountains, this hotel is 1.4 mi (2.2 km) from Lake Toya and within 6 mi (10 km) of Toyako Onsen and Toyako Hot Spring. Showa-shinzan and Showashinzan Ropeway are also within 12 mi (20 km).

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Hotel Cocoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 316 reviews
Rating 8 - Good. 108 out of 316 reviews
Rating 6 - Okay. 34 out of 316 reviews
Rating 4 - Poor. 7 out of 316 reviews
Rating 2 - Terrible. 8 out of 316 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lapatrada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good price.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Stayed 1 night in Jul 2024

6/10 Okay

Dandy

Liked: Cleanliness
Travelers without cars can only eat instant noodles for dinner
Stayed 1 night in Sep 2024

6/10 Okay

Chayakrit

Liked: Amenities, property conditions & facilities
I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hui Hong

Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Stayed 1 night in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
There is a great experience,good view and good location
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of room, it is located on the hill with good view from room. Good for self-driving trip
Stayed 1 night in Feb 2024

10/10 Excellent

APIRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
Stayed 1 night in May 2024

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience.

Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Stayed 1 night in Oct 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing morning view of the lake

Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Poor front desk service, always in long face :( which is not common in Japan
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely small hotel with a fantastic view of Lake T

Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
Stayed 1 night in Oct 2023

10/10 Excellent

Yihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay near by Toya

Staff were very nice and always offered support. The room was also great. We could see the lake just outside of the room. Restroom are without curtain, I think that can be improved.
Stayed 1 night in Oct 2023

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate. Only thing didn’t like about this hotel was “no elevator “ For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Stayed 3 nights in Oct 2023

8/10 Good

Kok Chin

Liked: Cleanliness, staff & service, property conditions & facilities
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel but poor service.

Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
Stayed 1 night in Jul 2024

10/10 Excellent

MASAFUMI

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広く使い勝手が良かったです。 お風呂場も広く、トイレも綺麗で満足でした。 また利用したいです。
Stayed 1 night in Mar 2025

10/10 Excellent

Masumi

Liked: Cleanliness, staff & service, property conditions & facilities
昨年に引き続き2度目の宿泊です。とても綺麗で部屋も広くて、清潔感もあり気持ちよく過ごせました。 近くにコンビニやレストランなどがないので、食料を持ち込んで、電子レンジで温めたりお茶やコーヒーやお水は無料でした。 お勧めです。
Stayed 3 nights in Mar 2025

10/10 Excellent

Steffi

Stayed 3 nights in Jan 2025

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Yoshiteru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025