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"Fantastic ski resort and onsen. Great professional English."

"This is my third stay. My go to resort for skiing "

"Comfortable and stylish chalet that we have ever stayed. Kids love it! However our snowman was stolen tho.. "

"The view is amazing. "

"The room is comfortable and spacious. The utensils are well prepared and you can self cook if you want. Will definitely go again "

"Friendly staff, and well laid out rooms."

"The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time. "

"A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。"

"The staff went above and beyond to help us on our check-in and check-out days as we stayed during off season with no car, we felt super welcomed. The condo was much larger than we expected (for Japanese standards), and we loved that it had a stocked kitchen and in-unit laundry. The smart TV was also a perk. Cute little restaurant just around the corner, beautiful Mountain View’s from all windows, and the local bus stop about a block away. Even better, the Takahashi Dairy milk KOBO was only about a ten minute walk and they have THE BEST ice cream we have probably had in our lives, you’ve gotta check it out. "