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"My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel. This is our every first time visiting Zao, in Yamagata Prefecture. Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service) This is wonderful, and absolutely convenient. Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English. The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room! Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel. The staff in the restaurant are friendly and provide good services. Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha. I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day. Thank you team! We enjoy our stay! We will return some day in the future ! "

"Very convenient location. All the hotel staff members had a great hospitality."

"Really convenient location next to Yamagata station. Staff was helpful whenever and wherever they can and facility was uber clean overall "

"Great experience "

"A comfortable, clean business hotel with the added advantage of an onsen on the ground floor. Conveniently located in the traditional area of Yamagata on a bus route from the station. Breakfast in the top floor restaurant was buffet style."

"Staffs are friendly beginning to the end of our stay. "

"It’s not convenient for people using trains. The road getting to the hotel is very slippery, although it might be only a very short distance walking from the bus terminal to the hotel."

"The breskfast was excellent. The staff was very helpful."

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "