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Mercure Miyagi Zao Resort & Spa

4.0 star property
Ski-in/ski-out hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Miyagi Zao Resort & Spa

Exterior
Game room
Privilege Room with 2 single beds and 1 extra bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • All inclusive
    All inclusive
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is AED 249
AED 302 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Multiple Beds (Japanese Style)

Classic Room, Multiple Beds (Japanese Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Style)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 4 Twin Futons

View all photos for Privilege Room with 2 single beds and 1 extra bed

Privilege Room with 2 single beds and 1 extra bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege Room with 2 single beds and 1 extra bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 6
  • 3 Twin Beds

View all photos for Classic Room with 1 single bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 1 single bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room with 2 single beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

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Exterior
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Air conditioning
Laundry
8.4 out of 10, Very Good, (52)
The price is AED 263
AED 318 total
includes taxes & fees
4 Dec - 5 Dec
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About the neighborhood

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Mt. Zao - 15 min drive - 16.5 km
  • Zao Fox Village - 17 min drive - 15.8 km
  • Okama Crater - 19 min drive - 18.6 km
  • Zao Hot Springs Ski Resort - 41 min drive - 42.6 km

Getting around

  • Shiroishizao Station - 39 min drive
  • Sendai Airport (SDJ) - 60 min drive

Restaurants

  • ‪割烹会席料理まほろば - ‬3 min drive
  • ‪ZAO BOO - ‬2 min drive
  • ‪808.mini - ‬2 min drive
  • ‪中華亭分店 - ‬5 min drive
  • ‪蔵王そば新楽 - ‬2 min drive

About this property

Mercure Miyagi Zao Resort & Spa

Upscale hotel near Togatta Onsen
Located close to Mt. Zao and Okama Crater, Mercure Miyagi Zao Resort & Spa provides an indoor mineral hot spring (onsen), a garden, and a playground. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Treat yourself to spa services, such as a body treatment, a massage, or a facial. The on-site restaurant, moritosoyokaze, offers breakfast and dinner. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and a vending machine
  • Multilingual staff, a gift shop, and smoke-free premises
Room features
All 312 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • TVs with satellite channels
  • Refrigerators and housekeeping

All inclusive details

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 3025 for adults and JPY 3025 for children
  • 1 restaurant

Restaurants on site

  • Moritosoyokaze

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot springs
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski storage

Business services

  • Conference center (7190 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 3025 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO Hotel
Active Resorts MIYAGI Hotel
Active Resorts MIYAGI
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Is Mercure Miyagi Zao Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Miyagi Zao Resort & Spa?

Self parking is free at this property.

What time is check-in at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Miyagi Zao Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Mercure Miyagi Zao Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Mercure Miyagi Zao Resort & Spa located?

Set amidst the mountains, this ski-in/ski-out hotel in Zao is steps from Togatta Onsen and within 12 mi (20 km) of Michinoku Lakeside National Government Park and Zao Fox Village. Mt. Zao and Okama Crater are also within 12 mi (20 km).

Mercure Miyagi Zao Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 78 out of 248 reviews" "
Rating 8 - Good. 103 out of 248 reviews" "
Rating 6 - Okay. 42 out of 248 reviews" "
Rating 4 - Poor. 17 out of 248 reviews" "
Rating 2 - Terrible. 8 out of 248 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Pavan

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property was very old and very dusty and smelly in the guest room floor pathway, between elevator doors and elevator lobby. Rooms were spacious but bathroom was vary cramped and the worst was the wifi which was extremely bad as I couldn’t connect and work even for few mins consistently and ended up using my mobile hotspot. Breakfast was amazing on the contrary and had an amazing spread. Staff were extremely courteous and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff is very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fumiya

Stayed 1 night in May 2024

10/10 Excellent

Khan

Stayed 2 nights in Aug 2023

10/10 Excellent

Yasuo

Stayed 2 nights in Nov 2023

10/10 Excellent

Yuk Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店遠離市區，自駕較方便，車位足夠。酒店員工有禮貌，主動幫忙查詢問題。房間空間十足，設施不錯。温泉有室內及室外共3個，浸浴不會太擠迫。一泊兩食的自助餐款式多，質素有保証。總括而言，以此價位並包兩餐，性價比超值。
Stayed 1 night in Nov 2023

8/10 Good

AKIKO

Stayed 1 night in Oct 2023

6/10 Okay

KEIICHI

Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place if attending racing at Sportsland Sugo.
Stayed 1 night in Sep 2023

8/10 Good

Swamynathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been here for the summer break. The place was quite neat and tidy. Staff was also very courteous and kind. Kids had good fun in the onsen, pool, etc. Other activites such as magic show, etc. added to the fun part, as we were able to spend time indoors, during rainy days. Breakfast options were quite good. We did not opt for the dinner, as the pricing per person was relatively expensive. Overall, it was a pleasant stay at the resort, and would love to visit there again.
Stayed 3 nights in Aug 2023

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth money.
The rooms smelled bad. The refrigerator didn’t work. The AC did not work. Could not see view out window due to condensation and front desk staff implied I might not be able to afford their dinner buffet just by looking at me. Dinner was overpriced for a buffet at $60 per person. Signs for vending machine where there was none. Futons dirty. Wallpaper peeling. Would not recommend.
Stayed 1 night in Aug 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Wonderful trip with friends. Check-in and check-out were very fast and easy. Staff was wonderful. Rooms are a bit dated and can use an update. Not being able to control the air conditioning was my only issue.
Stayed 1 night in Jul 2023

10/10 Excellent

Gonapathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

MIYUKI

Stayed 1 night in Jun 2023

8/10 Good

WAN-LING

Stayed 1 night in May 2023

10/10 Excellent

Mieko

Stayed 1 night in May 2023

10/10 Excellent

KAYOKO

Stayed 1 night in Apr 2023

8/10 Good

SATOU

Stayed 1 night in Apr 2023

6/10 Okay

CHIN NANG

Stayed 2 nights in Apr 2023

8/10 Good

HOANG HUNG, Sendai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Mar 2023

10/10 Excellent

Shao yu

Stayed 2 nights in Jan 2023

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, large parking area, nice onsen. However, not sure if it can be called a 3.5 star hotel. More likely between 2.5 - 3 star, as the rooms were at least 40 years outdated.
Stayed 1 night in Sep 2022

8/10 Good

David

Liked: Property conditions & facilities
Better in season
Out of season the hotel was good to for a place to rest, but had a lot of things closed; also they didn’t make it easy to eat in the restaurant. Can tell it is set up a lot better for ski season
Stayed 1 night in Sep 2019

8/10 Good

Caroline

Stayed 1 night in Sep 2019