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"Really nice hotel. Staff were great and were extremely accomodating by using a translating device to communicate! The free apple juice was a great bonus as well. There are not many places to go around the hotel but the hotel itself was excellent. Would stay again! "

"I was on a 15 day trip traveling from Tokyo to Sapporo when Aomori was on our northern Japan road trip. Brand new hotel and spa right in the heart of Aomori! Great staff (Alicia is the best front desk receptionist and concierge) and nice and very clean facility. Walkable to almost everything and it is attached to the Aomori train station (which makes it easy to transfer). A must try breakfast and spa facility with some of the nicest and sweetest staff in Japan. Would definitely stay again if I am ever visit Aomori! "

"Staff very helpful always a greeting when you walk in and out of hotel"

"This hotel was in the perfect location for me. An easy walk from Aomori station but not so close that the resulting people traffic makes it crowded. It was also walking distance from several great places to eat. As for the room, I was expecting it to be small based on the pictures so I knew what I was getting in to. It was ideal for a lone traveler like myself though. The staff was very helpful and friendly. I had timing issue with my luggage delivery and they helped me through it. The only problem I had was not the fault of the staff. Many guests were not used to the fact that the front desk was on the third floor. There were a couple times when I’d get in the elevator with another guest only to have them push the wrong button. I’ve also seen guests take the elevator to the first floor, only to get back in and go to the third. The front desk is labeled in 4 languages, but maybe it could use more? Or maybe a picture would be more helpful. That was my only minor irritation: other people taking up elevator time and space."

"Spa features "

"great service."

"Very nice hotel"

"Great lounge area highlighting local art. Room was spacious and clean. "

"The breakfast in the hotel is very good. There are a variable choic of small dishes. The staff are very friendly and helpful."