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"This is a really nice and clean hotel. Our initial room smelled like cigarettes and the staff checked it out. They then upgraded us to another room with ocean view as an apology. Very kind staff. They do speak English. The bathhouse (onsen) is great. Many options and clean. It is right next to the ocean too! "

"Great"

"nice onsen and also private onsen breakfast is nice room is nice location is ok - only near a small garden/monkey park"

"Comfortable environment, very clean and room size is big too"

"Staffs are extremely friendly and helpful. Food is pretty decent for buffet. Place is pretty clean and tidy."

"Very good, want to come asap "

"The most delightful and cozy onsen hotel. Great hot springs, food and service. You will feel relaxed and cared for. "

"This is an amazing place to stay. My Wife and I stayed here when we visited Hakodate 2 years ago and we couldn’t wait to return. Every single member of the staff is kind, hard working, and helpful, they’re top notch all around. The room was very comfortable and the private onsen for our room was really relaxing. If you do a little walking there are also places to go to eat and even a great little brewery called Endeavour pretty close by. We can’t wait to stay here again the next time we’re in Hakodate."

"awesome"