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"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

"A wonderful ryokan stay with exceptional Kaiseki dinner, with dinner served in our room. Kaiseki was mostly made with produce well known in the prefecture, made with a lot of care and was so delicious. Breakfast was buffet style, which was a mix of Japanese and continental - nothing exceptional, but still decent! Especially important to be able to converse in some basic Japanese here, however they do have a few talented young staff (ours was Inoue-san) who are able to converse in decent English during dinner and made our stay especially memorable. My partner is not Japanese speaking, and she insisted she would try her best to speak in English so I wouldn’t need to always translate.The staff were also kind and helpful in general. The onsen in the room was lovely and private enough the despite the ryokan not being far from a road. The massage chair was an added bonus for cold and stiff muscles. Room was clean, spacious and very quaint - will certainly come back! "

"The hotel is quite old, but the rooms are large and clean."

"Awesome. Clean, good service, additional hot bath, and most importantly- fantastic free breakfast!"

"Central station hotel"

"The Takinoyu Hotel was superb! It was larger than I thought and very luxurious feeling. We booked one of their more traditional rooms which was very spaceous and the view of the garden was lovely. We didn't have time to visit their baths but they looked very nice. The staff were great also, very friendly and helpful! Overall excellent hotel, would definitely stay here again! "

"Staff are very polite and helpful. Best part is the hotel is only 5 mins from JR Yamagata station, very convenient. There is also a bus terminal at the train station with buses to various attractions like Zao onsen etc. Only down part is the pillow was very flat, hence not comfortable to sleep on."

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"

"It was very convenient and clean hotel. Even amenity was excellent! I would like to come back soon!,"