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"Good location, great rooms, excellent staff"

"Great facilities, perfect location excellent staff"

"The hotel is a part of Wests Leagues Club in Newcastle which has excellent dining and relaxation options. Check in was quick and painless and the car park was also easy to access. Bed was good. Whilst the property is in good condition it is starting to show its age a little bit. My room didn’t have any easily accessible power points which in this day and age is very noticeable when you have items that need charging. I also find the hallways somewhat noisy. You could hear every door slam and person walking past. "

"Would have liked a lounge in our room"

"Friendliness"

"Friendly staff "

"The room was very small but really well designed and modern. The onsite parking was expensive and a little awkward with not elevator. They did have a baggage drop off area inside the garage on the main level that we discovered afterwards. The staff were great and happy to help with directions etc. "

"Excellent service checking in and room was clean. Only minor issues like the desk lamp having no bulb and second shower head broken but overall great room regardless. Very quiet area and plenty of off street parking with the overflow option into Wests."

"Handy to hospital. Very comfortable "