Find Resorts & Hotels with Spas in Mount Eliza

"Its not our first time here and we always enjoy the location and premises, however I do have one constructive criticism to make. We booked a poolside room and reasonably expected a room with a patio onto the pool as we have had before. On checking in I was told that we are on the second floor, when I queried that I was told that the ground floor was booked out weeks ago but the second floor was available also with a view over the pool. Thats not what I wanted and the booking was not clear at all. The rooms over the pool should be advertised as "pool view rooms" so that it is clear when you book. If the pool side rooms were all full when I booked, fair enough, but then dont tell me that the second floor rooms are the same as the ground floor. Also we had elderly parents with us who cant use the stairs so in the end we had to move to the main building with am lift. I ask that the management here be clearer with descriptions of the rooms. "

"We really enjoyed our stay here. The staff were excellent and nothing was too much trouble. The bed was clean and very comfortable. Motel is on a corner of a busy road if you don't mind a bit of traffic noise. The pool was clean and lovely to swim in. If you have a room on the ground floor then the only drawback is you can't use the patio outside for security reasons. All in all we really enjoyed our stay and would come back again. "

"Very clean and staff are always in hand to assist in whatever they can. "

"Enjoyable, comfortable stay in a beautiful setting"

"Really lovely room for a great price - comfy beds too!"

"Staff were super friendly and the property was great and in a convenient location close to the beach and many dining options. The apartment was very clean and amenities were great. "

"Owner was lovely "