Search Chalets in Mercaston

"Fantastic stay. Really good service"

"Friendly helpful staff lovely breakfast and rooms spacious "

"More than I expected. Exceptional service from the receptionist and other staff."

"Stayed overnight whilst visiting Alton Towers. Every member of staff that we dealt with was so friendly and helpful, the reception staff went above and beyond. Room was great, perfect for our family. Swimming pool was enjoyed and the breakfast was nice. We were very pleased with our stay and would stay again. "

"Polite friendly staff Spotless room very comfortable Very good value especially booking at the last minute like I did Bar open 24/7 and food available 24/7 even though it is not a major hotel none of that self-check in nonsense they had a real human there to do it for you breakfast was available at the hotel but there are loads of places nearby in the town centre you can get food There is a Tesco Express right next door Maybe a bit dated but I like older places better in lots of ways because they do not have new fangled taps and all this rubbish there was a load of scaffolding outside the hotel and you cannot see what it is and I only found out because the cab driver knew it I did not like the fact that you had to use your room key card to operate the lift when you were inside it, it made me panic a bit in case it didn't work bathroom was in this kind of pod thing so there was a fairly large step down and this made me a bit anxious I was going to forget about it and fall down it you could probably get a room without one of these if you asked for an accessible room "

"Excellent service welcoming helpful "

"Good location, easy check in. Very helpful, friendly staff. Spacious clean rooms. Highly recommend. "

"Very clean hotel and ideally located for a short business trip. Staff were extremely friendly and welcoming."

"We enjoyed our 3 night stay very much. We loved going down to the pool and Spa in out bathrobes, although it was a little odd having to walk the whole length of the bar. Never had to do that before. The staff were very friendly. The food mostly good, just one problem on the first night when there was not enough sauce, which meant the food was rather dry and difficult to swallow. I was offered an alternative sauce immediately. The room was lovely and clean and kept warm with the use of an oil fired radiadtor. We were there in January and the weather was quite cold. We would stay there again."