Find all hotels by Brit Hotels in Massoules

"This was merely a stop off as it was close to Bas-Armagnac where we had a distillery tour. While we are more interested in French charm, this was more of a modern property but was perfect for our purposes. The room was huge and very clean with a pool view. The bathroom was awesome and even had a tub. The lobby area was nice and the staff was very friendly. Would definitely recommend the property."

"Only comment would be that there were a lack of power outlets in the foom & the bathroom would benefit from some tlc. The bar & restaurant were not open. I'm led to believe seasonal opening although on Hotels.com said that they were on site however should gave advised if open or not"

"Bonjour, Trés bien. Les petits déjeunés sont TRES BONS !!!! Juste attention à la propreté. Il ya vait des petits cheveux dans la baignoire + miroir de la porte d'entrée sale + sur les rideau 1 punaise."

"Très bien. Une deuxième chaise dans la chambre serait une bonne idée."

"Very easy, clean and comfortable hotel very close to the centre of Agen and its bus and train station. Have been there twice and plan to go again. Extremely caring personnel - thank you very much !"

"Top hotel in the heart of Agen. Very well located. Perfect service and we even hired bikes to discover the city. We will be back!"

"The property is dated and in need of some TLC, there are things within the property that do not work such as the TV, the channel box was broken when we arrived, in spite of reporting the fault it was never fixed, there are multiple extension cords around the property, not sure if it meets basic health and safety standards. Most frustrating part is the situation with linen, although linen is provided, however, beds are not made on arrival and the condition of the linen can be best described as shabby and old, we asked care taker can we at least have matching bed linen, however, we were told the previous family had 10 guests and they used all the linen. You can enjoy the pool after you have cleaned it of the bugs. Shower cubicle needs attention as the door is cracked and we were informed that the previous guests broke it!! Hmmm! Looked broken for a while to us. Now! Good bits - if you want piece and quite this is a perfect location with small villages around the corner, wildlife and insects are in abundance, there is resident mantis in the kitchen window, wild cat that lives within one of the old barn at the back and if you are quiet you might see a dear roaming around within the grounds. I suppose! The big question- will we book again the property and with Vrbo? Answer is an emphatic NO. Vrbo did not even acknowledge the concerns we raised as soon as we arrived, in fact we are still waiting for a response! Not impressed and over priced."

"I stayed here because there was a pool. When I arrived about 8 or 9pm there was a self-check-in at the gate. I was not sent a code, but a friend who spoke French called and got it for me. It was not sent through Hotels.com or by email. Without calling I would have not been able to stay here at all and would have been far from Agen with no room. It is VERY FAR from Agen, not in Agen as listed on the hotels.com site. The pool was covered for the night and opened at 8am the next morning. Check-out was at 10. There is no ice machine, no refrigerator, no hotel staff. I got up at 8 to use the pool for an hour. When I checked out the hotel front desk person called a cab for me. It was about 30 euro to get back to Agen. This is the only person I spoke to during my entire stay and she was lovely and helpful and understanding of my baby French as I counted on my fingers to tell her my room number. If you aren't prepared for this odd system, you will not be able to check-in if you arrive late. There is an elevator. There is no communication with guests. Pool is very small and was being cleaned during the one hour I was able to use it during my stay. I swam anyway, but the vacuum was underfoot and would not have been safe for children to swim."

"Excellent"