Apartments in Mardin Province

"Disappointing, given that this is an expensive hotel! They switched our room for a horrible smelly one, and blamed it on Expedia booking ( don't believe it for a second) and one of the manager was incredibly rude. Trying to be a luxury hotel but not quite getting there. Parking nearby difficult, no one to assist with bags, breakfast mediocre. poor lighting in rooms, bad internet, terrible bathroom plumbing."

"We had a lovely stay. Breakfast was okay. But definitely worth the stay."

"A nice new build hotel butik style. However we had breakfast booked but it wasn’t served as it wasn’t available due to it being a new hotel. Not set up as yet. Also the 2 family rooms booked (2 adult and 2 child) they only had 1 of that type of room So we had to compromise and take an additional room as they also did not have any pullout sofa or beds. We did get to a resolution but I was asked for more money but I refused and they accommodated in the end. Hotels.com was to blamed by...

"unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here."

"Eşim ve kızımla 1 gece suit odada konakladık, tarihi dokusuyla özel terasıyla ve güleryüzlü çalışanları ile gayet güzel huzurlu bir otel"

"internet is poor, could not get room internet.no heater in room. room was very cold. no door on shower. after shower, water was every where including near bed, front door.no shampoo or soap in shower ,"

"Konumuyla Eski Mardin’in merkezine yakın bir noktada yer alıyor. Oda temiz ve fotoğraflardaki gibiydi. Sorularımıza içten ve ilgili bir şekilde yanıt verdiler, gayet yardımcı oldular. Tekrar ziyaret etmek isteyeceğimiz bir yer oldu."

"Çalışan arkadaşlar çok ilgili güzel bi otel manzara güzel"

"Nice hotel to stay in Mardin, the staff in hotel are so friendly and always ready to help with nice smile and the hotel is clean, special thanks for reception staff Kemal, Aziz, Ersin and Berivan and Ayman in lobby cafe and the security name Ramadhan helped me to get the bus to the airport and the house keeping staff, this all staff who make the hotel great to stay with high quality and comfortable, i'm really appreciate for all this people and all the staff in this hotel :)"

"Ailem sırasıyla Gaziantep, Şanlıurfa, Mardin gezisi yaptılar. Mardin gerçekten görülmesi gereken bir yer. İşletme çok güzel ve temiz kesinlikle tavsiye ediyorum. İlgililer ve sıcakkanlılar. Taş duvar oda her yerde var önemli olan kendinizi evinizde hissetmeniz. İkiside bu işletmede var Mardin e giderseniz tereddütsüz burada kalabilirsiniz."

"Just the staff is an A PLUS, its located at the end of the tourist area , its quiet and have lot of places for dining and breakfast. It was very cold when we stayed, but they helped us set the heater . No TV , but for the price is fine"

"Just a beautiful hidden gem in quiet side of midyat a few kilometres from the CBD but the village atmosphere is amazing my room was amazing just like in the pictures very comfortable impeccably clean had my own terrace also would highly recommend this boutique hotel service with a smile nothing was too much for the staff will definitely stay here again breakfast was continental style . Thank you mehmet bey for making my stay comfortable "