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Artuklu Kervansarayi - Special Class

Colonial Mardin hotel in Artuklu with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Artuklu Kervansarayi - Special Class

Shower, free toiletries, hair dryer, slippers
Reception
Interior
Breakfast, lunch and dinner served
Free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is AED 199
AED 223 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Free WiFi

Presidential Suite, 1 Bedroom

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Free WiFi

Royal Suite, 1 King Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom | Free WiFi

Deluxe Quadruple Room, 1 Bedroom

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Honeymoon Double Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Twin Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room, 1 Double Bed

Shower, free toiletries, hair dryer, slippers

Economy Room, 1 Double Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double or Twin Room

Shower, free toiletries, hair dryer, slippers

Standard Double or Twin Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds

Shower, free toiletries, hair dryer, slippers

Standard Room, 3 Twin Beds

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Room, 3 Twin Beds

Shower, free toiletries, hair dryer, slippers

Economy Room, 3 Twin Beds

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

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7.2 out of 10, Good, (187)
The price is AED 206
AED 230 total
includes taxes & fees
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About the neighborhood

Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100

What's nearby

  • Sabanci City Museum - 8 min walk - 0.7 km
  • Şahkulubey Mansion - 13 min walk - 1.2 km
  • Great Mosque of Mardin - 5 min drive - 4.2 km
  • Mardin Castle - 5 min drive - 3.4 km
  • Mardin Museum - 7 min drive - 4.2 km

Getting around

  • Mardin Station - 16 min drive
  • Mardin (MQM) - 26 min drive

Restaurants

  • ‪Merlin Konağı - ‬9 min walk
  • ‪Reyhan Cafe & Restaurant - ‬6 min walk
  • ‪Filinta Cafe - ‬5 min walk
  • ‪Sarıyer Börekçisi - ‬5 min walk
  • ‪Gong - ‬8 min walk

About this property

Artuklu Kervansarayi - Special Class

Hotel located in Artuklu
Free breakfast (local cuisine), a terrace, and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and coffee/tea in the lobby
  • A front-desk safe, an elevator, and tour/ticket assistance
Room features
All 58 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Private yards, refrigerators, and heating

Languages

Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

Outdoor space

  • Yard

More

  • Slippers

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Property Registration Number 2022-47-0047

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Frequently asked questions

Is Artuklu Kervansarayi - Special Class pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artuklu Kervansarayi - Special Class?

Self parking and valet parking are free at this property.

What time is check-in at Artuklu Kervansarayi - Special Class?

Check-in begins at 1 PM.

What time is check-out at Artuklu Kervansarayi - Special Class?

Check-out is at 11 AM.

Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 17 per vehicle applies.

Where is Artuklu Kervansarayi - Special Class located?

Located in Artuklu, this hotel is steps from Melik Mahmut Mosque, Hatuniye, and Sakıp Sabancı Mardin City Museum. Sehidiye Mosque and Sabanci City Museum are also within 10 minutes.

Artuklu Kervansarayi - Special Class Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 192 reviews" "
Rating 8 - Good. 63 out of 192 reviews" "
Rating 6 - Okay. 33 out of 192 reviews" "
Rating 4 - Poor. 17 out of 192 reviews" "
Rating 2 - Terrible. 21 out of 192 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

piyush

Traveled with family
Liked: Staff & service
Disliked: Amenities
internet is poor, could not get room internet.no heater in room. room was very cold. no door on shower. after shower, water was every where including near bed, front door.no shampoo or soap in shower ,
Stayed 2 nights in Apr 2022

2/10 Terrible

Alisa

Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
A horrible night at the "Royal" Suit
We had a horrible night. We booked a Royal suit but it was far from that. The room was just next to the wedding yard with a wedding party ongoing with noise and very loud music till 11:30 pm. This would not even be a problem but nobody told us about it. Knowing this we would have selected a different room. When we called the reception, the staff wasnt cooperative, telling us the music will stop soon but it went on for hours. The room was generally nice (very spacious), however, it had several shortcomings that a hotel of this level shouldnt afford - run down bathroom, non-functional electric plugs, no separate toiletries. We could live with these room shortcomings, but the attitude of the staff was really off putting, and destroyed our mood and wish to stay at this hotel again.
Stayed 1 night in Aug 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Disliked: Amenities
The building is historical and beautiful. Location is great, accessible, and quite. In city view rooms, Sunrise and Sunset is so beautiful. Re to customer service, Tarek is the best in the hotel!
Stayed 4 nights in Dec 2020

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best place I stayed in Turkey. Very charming. Breakfast was really good and staff polite
Stayed 2 nights in Oct 2020

10/10 Excellent

Veronique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Few uneasy rooms. Bathrooms could be ameliorated. Staff and building very good
Stayed 2 nights in Oct 2019

8/10 Good

Lucia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful palace but basic rooms
Almost no English spoken. No parking despite what written in the hotel description, only free parking places in the street in poor condition. Nice terrace with beautiful view but forbidden to stay unless you buy a drink. The ancient building has a lot of character and it’s beautiful, but not the rooms, they are basics and very plain. Good breakfast. Decent wifi. Good location but already at the far end of the Main Street.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
+Historical building. Beautiful. - Room door was a simple latch!! - blow drier socket with wires exposed - room lights too dark
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
The place is gorgeous but no hot water for 2.5 of my 3 days, my room was never cleaned, no garbage bins provided, no water provided, etc.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very authentic place and superb staff. Very good location, in the middle of the whole old mardin. Full of history, you walk right in to old times.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building impeccably renovated. Huge, comfortable rooms. The staff could seem a bit cold, though. But overall, excellent.
Stayed 2 nights in Oct 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Nice location beautiful hotel and great service. I would stay again for sure
Stayed 3 nights in Oct 2018

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
darkness at the break of noon
The hotel was really good but the room and bathroom were very small with no natural daylight
Stayed 2 nights in Oct 2018

2/10 Terrible

G, New Jersey US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The attitude of the front desk personnel when we checked into the hotel was just a sign of things to come. We could not be accommodated for separate beds and the two rooms we had asked for on separate floors at the opposite ends of each floor. One of the rooms stunk like sewage and we told them about it and asked for a room change, we were told there were no rooms available. All of this communication was delivered to us like we were pieces of dirt, not inconvenienced customers. When the owner finally got involved, we were promised a room change for the next day. They promised to clean the bathroom so that it won't smell as bad. When we got back to the room that night the only thing done was spraying some fragrance to disguise the smell which did not work at all. The next morning we woke up to a very hot room with no AC running. Then we realized the power was out in the hotel. As we tried to find our way through the dark hallways to the other room we kept bumping into other customers, and metal pieces hanging from the ceilings or walls. The buffet breakfast served in the dark dining area ran out of bread in five minutes causing almost a revolt among Turks addicted to bread. Nobody bothered to put some sort of lighting to ease the pain or apologized for the inconvenience. We left the hotel assuming we will be given the promised room change. When we got back to the hotel that evening, not only did we not have a new room but there was no room service done in our old room.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Old, classic beautiful building near the amenities
Very nice stay during 3 nights. The staff were very helpful, friendly and considerate.
Stayed 1 night in May 2018

10/10 Excellent

Nurul Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely A MUST Stay
I read the reviews before booking and was horrified at first, but then there weren’t any other accommodation that fits my budget at the time so I continued to booking 3 Standard double rooms. Plus, I thought that bigger hotels or stats would be better than smaller ones. The bad reviews are still in my mind as the booking date comes closer. I arrived late at around 10pm. My first impression was “Wowwww!”. 1000 times better than what I expected. The room was comfortable and has hot water. I would say don’t believe all the reviews.

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Yusuf Günhan

Stayed 2 nights in May 2022

8/10 Good

AYCAG

Stayed 3 nights in Apr 2022

6/10 Okay

Sefa

Liked: Cleanliness
Stayed 1 night in Apr 2022

4/10 Poor

Ugur

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Odaların ve koridorun durumu cok kötüydü. Tuvalette klozetten su akıtıyordu. Kahvalti sabah 07.00 başlaması gerekirken cok gec kalmislardi. Vasat bir kahvaltilari vardi.
Stayed 1 night in Nov 2021

2/10 Terrible

Mehmet

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
otele başvuru saatimiz gündüz saat 10 olmasına karşın oda temizleniyor öğleden sonra gelin dediler haklısınız diyerek eşyalarımızı bırakıp ayrıldık fakat öğleden sonra 3 kere uğramamıza rağmen ancak akşam üzeri saat 18 de odamıza geçebildikçok kötü hizmet yüksek ücrete karşı berbat bir kahvaltı çay kalmıyor ekmek bitiyor oda konforu yetersiz ,odada gider kokusu mevcut,temizlik ve hijyen yetersiz tavsiye etmiyorum
Stayed 3 nights in Oct 2021