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"My husband was in a snowboarding accident and I kept extending my stay. The staff was amazing and understanding , and even asked about my husband almost daily. The bed was a little hard but they brought me a topper. "

"All the staff were friendly and professional. They made it feel like home. The room was clean and comfortable. The location was super convenient. I loved their daily breakfast buffet which was included in hotel rate. Overall, this was a great hotel and I would love to come back when I visit Lucerne."

"Staff was very helpful and the property was beautiful and clean."

"Location was beautiful, beautiful scenery "

"Small hotel close to the train station and about an 8-10 minute walk to the old town. The “big room” was spacious with a nice sitting area. I saw the “medium room” and it was big enough for 2 people. You may hear trams go by but it’s not loud and frequent. The area around the hotel is great with several coffee shops and restaurants. I highly recommend this hotel and would stay here again."

"Hotel and view from hotel was beautiful. "

"Great customer service and very friendly "

"Right by the train station and convenient to everything but still very quiet and warm. Well laid out rooms and a great shower. We also really enjoyed the breakfast, very tasty and a good kick start for the day! "

"Great location and very helpful staff. "