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"So lovely to stay next to the castle. Breakfast was served in the castle and had many breakfast options. "

"Excellent accommodations and morning buffet. Front-desk staff could be a bit warmer and accommodating."

"Convenient, walkable distance to most of the old city, a friendly staff"

"Excellent welcome and outstanding service from Ayaub at Reception, who went beyond the call of duty after his shift had ended, by walking with me to find my car which I had previously abandoned after misdirection by satnav on arrival in Monschau. Good value accommodation in a well-appointed hotel. "

"Clean and friendly as usual. "

"The hotel was fantastic Staff excellent, spa excellent, restaurant excellent food excellent . All round this hotel exceeded all expectations would stay at this hotel again."

"Great experience and great location!"

"Lovely hotel with friendly staff. "

"The Mercure Hotel was lovely, the Rooms are immaculate and the Staff faultless. The booking in and booking out was very quick and professional."