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"Nice service"

"Beautiful hotel."

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"Beautiful property, clean, and friendly staff. Their onsen is one of the best. They have everything you need so you don’t really have to leave the property if you didn’t wantIt is walkable to Yubatake, but they also provide a free shuttle."

"Great hotel. I may continue to use them in the future if they are available in my travel destination locales. Basic amenities are always available at the ground floor. Staff was friendly. Onsen was practical, but most importantly, it has an outdoor ONSEN. I only wonder if the women's ONSEN is designed differently, as they don't switch the onsen's on different days. If I did have a single complaint, it would be that they only provide (1) pillow per bed, and that the design of the pillow may not be for everyone. It's the type where the edges of the pillow have a thicker fluff anf firmness, and then towards the center of the pillow, there is a dip/concavity. I struggled to find a comfortable pillow rotation for me. Again, that's my only personal issue with the stay. "

"Has onsen(hot spring) on second floor of hotel. Excellent breakfast. Close to tourist attractions of kawagoe "

"Everything"

"Staff were super nice and helpful"

"I’ve stayed here several times, it’s always very relaxing and enjoyable. Their service is impeccable, as always. And that‘s why I keep coming back."