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"That was really great location, staff , walking ,restaurants and shopping options are all here . "

"Clean room"

"A truly lovely hotel. Everything was clean and tidy, and the service was just that little bit better. Both at the reception upon arrival, in the restaurant, in the bar, and especially at the rooftop bar on the 26th floor. Definitely a hotel I will use again."

"Great place to stay, staff friendly, breakfast excellent and near the SBahn."

"A brilliant base from which to explore Hamburg, with shops and places to eat 10 minutes away. I ordered room service breakfast and had a breakfast in the restaurant. There was a choice to meet with all dietary requirements. The room was spacious and comfortable with tea and coffee making facilities. The bathroom was clean and tidy, although the ceiling tiles needed replacing as they were discoloured. You had to be patient whilst waiting for a lift, there are three of them, but one was out of commission. The option of getting to the foyer by stairs wasn’t possible. The stairs led outside in case of fire. I would stay again because of its position. "

"Wonderful service and central location. Hotel will be undergoing a thorough renovation soon. Excellent food and drink. Comfortable and luxurious bed. Huge towels!"

"Didn't stock up the tea coffee supplies in the room."

"Some renovations at the moment in lobby but general overlook is very good "

"The hotel is beautifully kept, staff are very attentive and the location on the lake is fabulous and our room had an excellent view over the lake"