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"Upon arrival the computer system was down and we were delayed to check in. However the gentleman at the front desk recognized we needed to be somewhere, he was able to fast track us to our room by confirming it was ready with other staff and manually taking my information. This was terrific service. The only complaint I have about this hotel was I reserved the room on the wrong date in error and I failed to see the print that that my reservation was non refundable even though I didn’t cancel, I simply rescheduled. Be careful on this property when you reserve in the event you need to make a change. Otherwise, this was a great stay. "

"We had a lovely stay ! The property was welcoming and very clean . We loved afternoon tea and the breakfast was great ! "

"I loved having a sofa in my bedroom so when my local friend visited, we had a place to sit and chat."

"The handicap accessible rooms are not handicap accessible. Just doorbells and strobes. Everything else is standard and not accessible. Bathrooms ARE NOT handicap accessible as pictured online. It’s a shame, being that the hotel is relatively new. Showers have a few inch height from floor, and there are no grab handles or seating. There was urine from past guests on the floor around the toilet, making the floor sticky. "

"Great place to stay"

"good"

"Everything was good"

"Very clean, easy to get around the city, all necessary amenities and lovely big comfy bed. Recently refurbished with 24 hour check in too. Excellent value. "

"Very clean. Nice staff when checking in. "