Find Family Hotels in Los Valles

"Very enjoyable staff could not do enough for us had a sea view from balcony this is our third stay in two years "

"Cx"

"All staff very helpful and friendly. Nice hotel, very clean. "

"We stayed at Secrets for 5 nights and had the most amazing time. The welcome we received on arrival was attentive, warm & relaxed. Our room was so much better than we’d anticipated - spacious, clean, view to die for. The hotel gifted us a bottle of champagne & some chocolates in our room as we were there to celebrate our anniversary. The hotel was relaxed, clean & easy to navigate. We also had a massage in the spa whilst there and it was one of the best massages either of us had ever experienced. We found ourselves saying multiple times during our trip ‘I’d happily come back here’. We only had a couple issues during our stay. 1. The service we experienced at the Barefoot Grill was not up to the same standard as service across the rest of the hotel. We were standing waiting for a table for 5 minutes without any recognition from the servers that they were aware of us waiting. Then it took a further 5-10 mins to get menus once we were sat down. 2. There was a couple of days where our room wasn’t restocked with water after housekeeping and dirty glasses were left in our room after housekeeping had been. But, the size of those issues (insignificant in relation to the rest of the holiday) shows how hard it was to find fault with the holiday. Thanks to the Secrets Lanzarote team for making our anniversary trip a special one!"

"Staff are friendly at all times, always happy to help, most staff are bilingual so understand English really well if you’re unable to learn Spanish. Rooms are immaculate and spacious. "

"Friendly helpful staff, easy check in and out, reliable wifi. Clean, very well presented, nice food."

"Best all inclusive buffet with lots of variety each evening. Staff were friendly and service was good. Area was quiet. Good place for a relaxing week by the pool."

"We had a lovely stay, room was clean & perfect for us. The shower was great & we loved the view. Breakfast had a wide variety of food & drinks. We had lunch by the pool once and it was delicious. Wish we had eaten there more often. We would love to come back and stay again. "

"It’s a practical room , pretty big, with nice sofa and little fridge. The hotel is by the sea and beach, which is best thing for me. The other great thing is all the waitresses and waiters and specially the chefs ( Tony and Luis and a lady waitress I forgot her name) are so friendly and so lovely and helpful! I am here working and competing so being in a quiet, practical and relaxing place is just what I needed."