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"We have stayed on many occasions so we are very familiar with the hotel. After a 6 hour drive from Como we wanted to have a meal and as we have a dog couldn't eat in the restaurant so I went down to the bar and ordered room service. The very polite young man was half way through our order when a manager pushed him out of the way, cancelled our order and served another guest and then just walked off - incredibly rude, disrespectful and I suspect a little racist as I am English - whether he was or...

"Great location. Breakfast is included and was generous and delicious."

"Used this hotel for a stop off driving from italy. Great little hotel, right off the motorway so easy to get to, reasonable resturant and a pool for a refreshing dip after a very long drive. Nice clean and comfortable room too. "

"Sauna was both private and very well appointed "

"Great weekend in the heart of Nancy. A very cosy and welcoming hotel with great cocktails, tasty breakfast and a chic spa. "

"Nice location and normal Novotel room"

"Great location but the rooms are a bit small "

"Cosy, clean and very good value for money "