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"round the clock front desk"

"We loved our stay at The Strand Palace! The room was spacious, daily breakfast was wonderful, and the guest support staff (concierge) made our trip fantastic and easy! We loved working with Lara A., Ibrahima, and Kevin! Lara is the best manager and showed amazing support and follow through!"

"A very well placed hotel, walking distance to the central tourist attraction and excellent staff who were very helpful "

"Location Location Location"

"Lovely service and quiet rooms"

"Safe area to walk around during the night time. Close to the underground and bus stops. Clean bathroom"

"Close to Paddington train/underground station"

"Stayed on my own for business and it was perfect. Comfy bed and convenient "

"The hotel was really nice but i think the little extras would make a big difference - we didnt have any complimentary water,biscuits,shower cap or cotton wool - the hotel breakfast was okay but the orange juice wasnt fresh but tasted like it was powdered "