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"A wonderfully quaint but clean hotel property that fit my needs as I attended a business conference in Springfield. The front desk staff were very friendly and professional. I would certainly stay here again. I especially want to come back and try their restaurant."

"Easy to get to with lots of dining and shopping options nearby. It has a really nice fire pit and grill patio area that we used to sit and have smores. Loved the full kitchen with refrigerator, stove top, pots & Pans and dishes. Even a toaster and a cutting board. Really liked having a separate sitting area and a small dining table and chairs. This chain is fast becoming my go to place to stay. "

"My friend and I had a medical problem while we were there and it was easy to extend our check out and book another night in case we needed it. Thank you!"

"Stayed here for the night after my daughter tour UMass Amherst. It was clean and the rooms were very spacious and had a full kitchen. The girl at the desk was very friendly and helpful too. We will definitely stay here again anytime we are in the area as it also felt safe, secure and had a great breakfast."

"Was kind of nervous since the outside of the hotel looked sketchy and old however it was surprisingly decent. The free breakfast was delicious, the staff was nice and helpful, the room was clean. Will definitely stay here again next time I’m in the area. "

"First time stating a tru hotel. The bed and pillows were comfortably. I LOVED early check in 3pm and late checkout at 12pm. That extra hour makes a huge difference. They dont have an actual closet just an small area to hang up clothes , room could ealy looks messy clothes in the open. That will not deter me from staying again late check OUT YES. "

"Common area and room were very clean. Bed was super comfortable. Breakfast was nice (what you'd expect.) I didn't swim but the pool and hot tub looked nice. Gym was tiny so I didn't use it. All in all, great value for the money. "

"We had a fantastic stay at the Ellery! From the moment we arrived, we were warmly welcomed, and the check-in process was seamless. Our room was spotless, spacious, and beautifully modern, with all the amenities we needed for a comfortable stay. The highlight was definitely the breakfast—so generous and thoughtfully curated! We loved the fresh avocado toast, the variety of gluten-free options, and the organic coffee and teas. Every detail felt intentional and well-executed. And the fire in the fireplace was just the cherry on top! "

"The owner Gail was absolutely amazing and so hospitable. She made our stay an absolute pleasure. The room is decorated beautifully, and the breakfast was to die for!"