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"Amazing team of people at hotel great welcome on arrival superb experience in resteraunt amazing freindly effiecent team "

"Bit dated but friendly staff , room was clean and comfortable. "

"My stay was amazing I would recommend to anyone. Staff were lovely. The whole place felt like going back in time by it’s history but it was maintained to high standard. Very clean and lovely decoration. I felt so comfortable and so well looked after. Please go and see for yourself that your have a great time. Food lovely too. And the gardens well they were fabulous. "

"What a stunningly, beautifully positioned hotel, right on the water`s edge. I would most definitely recommend staying in the Florence Suite as it oozed pure decadence with its own balcony and roll top bath with panoramic views of the estuary of the River Fal. It had everything we could need for a totally relaxing couple of days. "

"Lovely hotel, friendly helpful staff and the Halloween decorations are superb "

"Amazing location in walking distance of St Ives centre with beautiful views and gardens. Super helpful and friendly staff through out the hotel. The room was recently refurbished with fresh modern look, and was clean, quiet and easy to get a good night’s sleep. Dinner in restaurant was fabulous. A few wonky things meant a reduced score on some of the criteria. In particular the heating was frustrating as it was centrally controlled and no air con, so difficult to get a sensible temperature in the room. The indoor pool is tatty around the edges and charging £1/towel is bizarre, given we’d already spent nearly £1k on a few nights stay. These were minor niggles however, in an otherwise fantastic experience and wouldn’t put us off coming back. The hotel clearly has 4 star ambitions and I hope they continue to invest to rightfully achieve that status. "

"Perfectly situated within east walking distance of town centre, sea front and other facilities. Staff very friendly and helpful in lots of different ways, breakfast very good indeed (lots of choice) and rates very reasonable. I booked because Premier Inn full but next time I would have this as first choice."

"Very friendly staff and very helpful "

"Ideally situated for visiting the hospital. Pleasantly surprised to be able to open the French doors fully for fresh air instead of the usual stuffy hotel rooms with windows that only open an inch!"