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The Queens Hotel

3.0 star property
Hotel in Penzance with free breakfast and a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Queens Hotel

View from property
View from property
Twin Room, Sea View | View from room
View from property
Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Single Room, Bathtub

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Bathtub, Sea View

Double Room, Bathtub, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View

Single Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
The Promenade, Penzance, England, TR18 4HG

What's nearby

  • Penzance Beach - 2 min walk
  • Penzance Ferry Terminal - 7 min walk
  • The Exchange - 8 min walk
  • St. Michael's Mount - 7 min drive
  • Minack Theatre - 15 min drive

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Penzance Promenade - ‬1 min walk
  • ‪The Dock Inn - ‬8 min walk
  • ‪The Tremenheere - ‬8 min walk
  • ‪The Cornish Hen - ‬8 min walk
  • ‪The Globe - ‬7 min walk

About this property

The Queens Hotel

Hotel by the sea
Free full breakfast, a hair salon, and dry cleaning/laundry services are just a few of the amenities provided at The Queens Hotel. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, a porter/bellhop, and luggage storage
  • A front-desk safe, a TV in the lobby, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms include amenities such as free WiFi. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 30
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Is The Queens Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total).

How much is parking at The Queens Hotel?

Self parking is free at this property.

What time is check-in at The Queens Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Queens Hotel?

Check-out is at 11 AM.

Where is The Queens Hotel located?

Situated by the sea, this hotel is steps from Grand Casino Amusements and Penzance Beach. Morrab Library and Jubilee Pool are also within 10 minutes. Penzance (PZC-Penzance Train Station) is 13 minutes by foot and Penzance Station is 13 minutes.

The Queens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 205 out of 559 reviews" "
Rating 8 - Good. 213 out of 559 reviews" "
Rating 6 - Okay. 100 out of 559 reviews" "
Rating 4 - Poor. 34 out of 559 reviews" "
Rating 2 - Terrible. 7 out of 559 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Just a nice old hotel with excellent views
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service
The hotel shows its age; although, that is part of the local attraction and charm. Restaurant service was excellent, in particular. Front desk staff were very welcoming and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny

Liked: Staff & service, property conditions & facilities
Perfectly situated within east walking distance of town centre, sea front and other facilities. Staff very friendly and helpful in lots of different ways, breakfast very good indeed (lots of choice) and rates very reasonable. I booked because Premier Inn full but next time I would have this as first choice.
Stayed 6 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
All gooy
Stayed 1 night in Oct 2024

10/10 Excellent

dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 1 night in Sep 2024

6/10 Okay

Claire

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thura

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Too pricey for the condition of the room and amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to lay my head en route from the Scillies, especially because the ferry had to run late because of poor weather. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Harry

Traveled with partner
Position on sea front and convenient for ferry. Looked grand but dated, small and tired behind
Stayed 2 nights in Sep 2024

10/10 Excellent

Susanne

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old school hotel feel. The recrptionist Martin was just so calm and gentle.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the quality of management, the staff and the food were all excellent. We were perhaps unfortunate in having a room with drawbacks: a lack of electric sockets - it was only possible to plug in the kettle on the floor, to plug in my laptop I had to unplug the phone,: the bathroom was cold - a huge single-glazed window that could not be closed completely, a very small towel rail radiatior that was barely on, nowhere by the basin to put anything (except the floor). Maybe it's the hotels.com problem: you get the worst room in the hotel if you book through hotels.com.
Stayed 2 nights in Sep 2024

8/10 Good

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful seaside hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Scolmore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A safe booking.
It's always a safe booking at the Queens. I know I will get a comfortable bed and friwndly staff. 24 hour bar and a good breakfast. I stay regularly for business.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view. Friendly and helpful staff. Comfortable environment for me as a solo traveller.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in this old style hotel - the foyer and dining room were quite grand, perhaps more so in the past. The room was good and modern. Breakfast was ok, but as it was inclusive I can't complain. Sea front location, near to the town at a reasonable price.
Stayed 3 nights in Jul 2024

6/10 Okay

Shirley

Traveled with group
Disliked: Cleanliness, amenities
Hotel is in a great location but is let down by tired condition. My room had a loose window that whistled all night in the wind, the old bathroom could have been cleaner, low hot water pressure. My friend’s room hadn’t been cleaned properly, still had rubbish from previous occupant behind the chair. It took 2 complaints over 2 days to be resolved but not satisfactorily. Housekeeping is every 3 days, not daily as Expedia says, we weren’t told this at check in. Staff are friendly but not as professional as I would expect for a large busy hotel. Restaurant staff gave me a jug of milk off a used table when I requested milk! Hotel is probably ok for an overnight stay but not longer. Free secure parking is great but it was a disappointing experience overall.
Stayed 3 nights in Aug 2024

8/10 Good

Arlene

Liked: Amenities, property conditions & facilities
Beautiful old building. Nicely situated on the waterfront.
Stayed 4 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable stay, terrible food.
Hotel a bit tired, however my room itself looked more updated, especially the bathroom. Comfortable bed, no complaints about the room. Was able to park in the car park for four of my five nights and found parking easy enough nearby on the night I couldn't. Only complaint was the food, it is dire. I had breakfast included but after the first day I didn't bothet again. The worst ever full English I've ever haf.
Stayed 5 nights in Aug 2024

10/10 Excellent

Toria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice seaside hotel
The staff were all lovely from the gentleman on reception, the girl at the bar and the staff at breakfast. The room was nice and clean. The bathroom looked nice and the shower was lovely. Lovely view of the sea from the breakfast room and the food was delicious. We enjoyed our stay.
Stayed 1 night in Aug 2024

8/10 Good

Nigel

Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very grand Perfectly situated
Stayed 1 night in Jul 2024

10/10 Excellent

Darrel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgic Beachfront Hotel
A lovely old, nostalgic beachfront Hotel in Penzance, that’s been well looked after. It was very clean throughout. My room was clean, spacious, with a super comfy bed, plus a delightful view of the ocean. The staff were extremely friendly, helpful and informative, plus!, there was Safe and secure parking, which was a bonus.
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Disliked: Property conditions & facilities
So so
Nice old building echoing seaside holidays in years gone by. Room service only once every three days. No soap - and shower gel sufficient for only one shower - so take your own. Low water pressure in the shower, barely sufficient. Packed lunch in lieu of breakfast at £10-95 should be priced at under £4. Noisy gulls outside the window squaking all night. The staff are very nice and do their best.
Stayed 3 nights in Jul 2024