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"After a bad start with a room which had a bad smell the manager Mark (Hills) moved us into a nice airy apartment. Mark was very apologetic & rectified the situation. "

"The location was excellent for a city stay, however, some maintenance issues were noted and communication problems. I messaged to confirm my stay and request what to expect on my arrival. I had no response. So i was actually starting to get anxiety. Upon arrival, they appeared to have some difficulty locating our information, and even after they claimed to have found it, we had to correct them on the number of guests and nights of our stay. Panicking me again. We were also unaware of the £100...