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"Friendly staff"

"We had a lovely family stay, the pool was great and opened early so kept the kids entertained before breakfast with early wake ups! Lovely little play area outside and play area inside to keep kids entertained for a little while, nice size rooms and all very clean. Close to Lancaster town centre beautiful area "

"We stayed here for one night at a great price. The receptionist was welcoming and friendly. Our room was spacious, with tea and coffee provided. The shower was fantastic with shower gel provided. We had a great sleep, comfy bed and there was hardly any noise from outside. We parked at the Auction Mart car park which is a 5 minute walk away £14 for 24 hours. Would definitely recommend this hotel. "

"I liked the location "

"Lovely hotel. We had a room upgrade as it was a birthday which was great. Customer service when we arrived on reception was not great. There was no enthusiasm to see us or smiles from the man. I think he was new as unsure in himself. But even so he could be more welcoming "

"The food is good just not enough choice "

"Lovely hotel. Good location. Breakfast excellent. Green Rooms Spa treatments excellent."

"Had a lovely stay here "

"Beautiful, clean, comfortable room. Quick, easy check in with friendly staff. "