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"I had an amazing time at this resort. Employees were very nice, the room was big and clean with a great view. The breakfast buffet was up to royalty levels both in terms of choices and quality. The surroundings were great for sport, relax, shopping, public transport, entertainment. I will go back for sure."

"Excellent hotel! Really quiet on the sea front. Great facilities, and the best massages we have ever had! Rooms comfortable and spacious, restaurant good variety of food. "

"We are genuinely puzzled by some very harsh negative reviews. Yes, the hotel could do with some TLC but it needs to be compared to its Canarian competitors in the same price range. And there we find it good value. We again found it clean enough, bedding and towels changed regularly and with plenty to eat, Large rooms with private balconies nearly all with Sea/Pool views. We had a few maintenance issues, all of which were resolved quickly with the longest taking 48 hours. Food included roast joints, many species of fish, stroganoff, lots of salads, fruit etc. Being mid Atlantic, we would particularly encourage people to try all the varieties of fish even if you have never heard of them. Cost a fortune in UK. Admittedly they are not so good at chips. The staff are friendly and helpful, almost family. Sometimes though they are very busy, there can be 800 guests all wanting breakfast at the same time. They cater to guests from all over Europe so not all the staff are English fluent. Pick quieter times and double check they do understand your English. We tend to use a lot of cliches, idioms and sometimes say “can you” when we mean “will you”. Noise pretty much goes by 11.30pm although the Ents team will get louder as the older winter crowd are replaced by the summer families. Yes, the Spa needs some work but closing it would be a big impact on the guests for that month. Unlike mainland hotels, this hotel is nearly full all year round. And a shout out to Ellis"

"Lovely location, beautiful hotel & very polite and accommodating staff. "

"This was our 12th visit to the Canary Islands and we found this hotel the best yet. Excellent food, comfy beds"

"I just had room and breakfast and used the hotel as a base to explore the island in the day. Perfect place to stay in that aspect."

"Overall very good and relaxing break at the hotel, the buffet breakfast was excellent and staff very polite and helpful. Will return again as enjoyed our stay, only downside was limited sun loungers on the outside balcony near the inside pool, spa was great and food was excellent "

"The apartments fariones are excellent as always. The staff are lovely and can’t do enough for you. We had a small problem with a smell. They came and sorted it out within 10 minutes."

"Made our stay wonderful, the room and the service was top notch! The heated pool wasn't heated, but on the other hand the buffet restaurants had good choices."