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Chalet Ivy Hirafu

3.5 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Chalet Ivy Hirafu

Premium bedding, down comforters, in-room safe, desk
Interior
Exterior
Hot springs
Flat-screen TV, DVD player

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Gym
  • Spa
  • Housekeeping
The current price is AED 840
AED 1,030 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Flat-screen TV, DVD player

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
2 bedrooms
Premium bedding
  • 71 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room - Mt. Yotei View

Superior Room - Mt. Yotei View | Premium bedding, down comforters, in-room safe, desk

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite - Hirafu View

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2015
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Hirafu View

Flat-screen TV, DVD player

Deluxe Onsen Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2015
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Premium bedding, down comforters, in-room safe, desk

Deluxe Onsen Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom Suite - Mt. Yotei View

Flat-screen TV, DVD player

One Bedroom Suite - Mt. Yotei View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room - Village View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room - Village View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Penthouse, 4 Bedrooms

Flat-screen TV, DVD player

Panoramic Penthouse, 4 Bedrooms

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
4 bedrooms
Premium bedding
Down duvet
  • 223 sq m
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons

View all photos for Superior Room - Mt. Yotei View

Premium bedding, down comforters, in-room safe, desk

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room - Hirafu View

Premium bedding, down comforters, in-room safe, desk

Superior Room - Hirafu View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room - Courtyard

Premium bedding, down comforters, in-room safe, desk

Superior Room - Courtyard

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Suite with Hirafu Mountain View

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe Suite with Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room with Courtyard View

Shower, free toiletries, hair dryer, slippers

Superior Room with Courtyard View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room with Village View

Shower, free toiletries, hair dryer, slippers

Deluxe Room with Village View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room with Mt. Yotei View

Premium bedding, down comforters, in-room safe, desk

Superior Room with Mt. Yotei View

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite with Mt. Yotei View

Shower, free toiletries, hair dryer, slippers

One Bedroom Suite with Mt. Yotei View

  • Sleeps 3
  • 1 King Bed

Superior King Room With Mt. Yotei View.

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Onsen Suite With Courtyard View

  • Sleeps 3
  • 2 Twin Beds

Deluxe Onsen Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe King Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Deluxe Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe King Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Grand Deluxe Onsen Suite With Mt. Yotei View

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3
  • 2 Twin Beds

Deluxe Onsen Double Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed

Deluxe Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Penthouse With Mt. Yotei View

  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons

Panoramic Penthouse, 4 Bedrooms

  • Sleeps 8
  • 4 Twin Beds, 2 Twin Futons and 1 King Bed

Similar properties

Exterior

Hilton Niseko Village

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, (905)
The price is AED 617
AED 828 total
includes taxes & fees
18 Mar - 19 Mar
Hilton Niseko Village

About the neighborhood

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Annupuri - 10 min drive
  • Niseko Annupuri Gondola - 12 min drive
  • Niseko Annupuri International Ski Area - 16 min drive
  • Niseko Hanazono Resort - 21 min drive

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 118 min drive

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬6 min walk
  • ‪Bang-Bang - ‬1 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬1 min walk
  • ‪Musu - ‬4 min walk

About this property

Chalet Ivy Hirafu

Hotel near Niseko Mountain Resort Grand Hirafu
Free English breakfast, an indoor mineral hot spring (onsen), and a terrace are just a few of the amenities provided at Chalet Ivy Hirafu. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski equipment rentals. Treat yourself to spa services, such as reflexology, aromatherapy, or a body treatment. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
You'll also find perks like:
  • Free self parking
  • Free train station pick-up, hot springs on site, and babysitting (surcharge)
  • Concierge services, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Showers, bidets, and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies, refrigerators, and childcare services

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free roundtrip train station shuttle
  • Free ski shuttle

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • HirafuZaka
  • Apres Lounge

Things to do

  • 24-hour fitness center
  • Hot springs
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 9950.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Is Chalet Ivy Hirafu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chalet Ivy Hirafu?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chalet Ivy Hirafu?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chalet Ivy Hirafu?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Chalet Ivy Hirafu provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person fee applies.

Where is Chalet Ivy Hirafu located?

Located near the slopes, this Kutchan hotel is in the mountains, within 1 mi (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu, and close to winter sports such as cross-country skiing and snowshoeing. Annupuri and Noasc are also within 3 mi (5 km).

Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 312 reviews
Rating 8 - Good. 62 out of 312 reviews
Rating 6 - Okay. 4 out of 312 reviews
Rating 4 - Poor. 3 out of 312 reviews
Rating 2 - Terrible. 1 out of 312 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Amenities
Convenient and beautiful boutique hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Clean, good facilities, great location, friendly staff. They provide a shuttle to / from the ski lifts (about 600m uphill) and you never have to wait. Would highly recommend.
Stayed 7 nights in Jan 2025

10/10 Excellent

Paruensul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the mountain, they also will schedule shuttle service to local transportation services. Super helpful getting around.
Stayed 5 nights in Jan 2025

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities
I booked three nights with half board. The breakfast was excellent, but dinner were not so great, not for the money we paid.
Stayed 3 nights in Jan 2025

10/10 Excellent

Siak Chuan Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent here - the service, the location, the room, the onsen. One small blemish - wish they have more washers and dryers.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chen En

Absolutely amazing stay! This is our first time visiting Niseko for snowboarding and coming from Canada where visiting Banff and Lake Louise multiple times is our yearly tradition, we are completely blown away by this visit. The hotel has all the amenities required for the most wonderful stay. Breakfast has everything you can imagine, very tasty (I especially like the miso soup and healthy options available). Hirafu snowboard base is less than 5min walk up the hill and then after you can enjoy nice onsen before bedtime. Would definitely come stay again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

MIN FERN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to reach
Stayed 3 nights in Jan 2024

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Shiu Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service & food quality, perfect location to start a ski day
Stayed 6 nights in Mar 2023

8/10 Good

Yat Pang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect especially the crews. They were always ready to offer their help. The breakfast was a set instead of a buffet but the variety was wide enough and it covered almost everything. No complaints. The only thing they can improve was the differences between the breakfast on the 1st and 2nd day. The breakfast was a bit cold on the 2nd day. Also, we were brought to another room for breakfast because the main room was full and the room was a bit stuffy. The staff seemed not too familiar with the set as well. I needed to tell him what was missing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.
Stayed 4 nights in Jan 2024

10/10 Excellent

Charm Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great services

10/10 Excellent

MA. MARNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff were very helpful and accomodating.
Stayed 3 nights in Mar 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Niseko ski hoyel
Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.
Onsen
Lobby
Front of hotel
Hotel to ski hill at night
Stayed 14 nights in Jan 2024

8/10 Good

John Kang Ming

Good overall services
Stayed 4 nights in Mar 2024

10/10 Excellent

shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided exceptional services beyond expectations.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lok Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm honeymoon experience, thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Lung-Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the wine bar in the lobby! Nice staffs and great services.
Stayed 5 nights in Feb 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Therese Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone were perfect!
Stayed 2 nights in Nov 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with nice view. Staff are helpful. Nice breakfast.

10/10 Excellent

Diana

Very impressive staff services. They go above and beyond and are proactive in being helpful. Hotel amenities are excellent including ski services food and gym. All very friendly.
Stayed 6 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing. The staffs are extremely helpful and friendly. Breakfast is the best in town!
Stayed 5 nights in Dec 2022