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Chalet Ivy Hirafu

3.5 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Chalet Ivy Hirafu

Premium bedding, down comforters, in-room safe, desk
Flat-screen TV, DVD player
Interior
Hot springs
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Housekeeping
The current price is AED 336
AED 410 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Flat-screen TV, DVD player

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
2 bedrooms
Down duvet
  • 71 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room - Mt. Yotei View

Superior Room - Mt. Yotei View | Premium bedding, down comforters, in-room safe, desk

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite - Hirafu View

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2015
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Hirafu View

Flat-screen TV, DVD player

Deluxe Onsen Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2015
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Premium bedding, down comforters, in-room safe, desk

Deluxe Onsen Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom Suite - Mt. Yotei View

Flat-screen TV, DVD player

One Bedroom Suite - Mt. Yotei View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room - Village View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room - Village View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Penthouse, 4 Bedrooms

Flat-screen TV, DVD player

Panoramic Penthouse, 4 Bedrooms

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
4 bedrooms
Down duvet
Premium bedding
  • 223 sq m
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons

View all photos for Superior Room - Mt. Yotei View

Premium bedding, down comforters, in-room safe, desk

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room - Hirafu View

Premium bedding, down comforters, in-room safe, desk

Superior Room - Hirafu View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room - Courtyard

Premium bedding, down comforters, in-room safe, desk

Superior Room - Courtyard

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Suite with Hirafu Mountain View

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe Suite with Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room with Courtyard View

Shower, free toiletries, hair dryer, slippers

Superior Room with Courtyard View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room with Village View

Shower, free toiletries, hair dryer, slippers

Deluxe Room with Village View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room with Mt. Yotei View

Premium bedding, down comforters, in-room safe, desk

Superior Room with Mt. Yotei View

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite with Mt. Yotei View

Shower, free toiletries, hair dryer, slippers

One Bedroom Suite with Mt. Yotei View

  • Sleeps 3
  • 1 King Bed

Superior Room-Mt. Yotei View

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Onsen Suite With Courtyard View

  • Sleeps 3
  • 2 Twin Beds

Deluxe Onsen Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe King Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Deluxe Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe King Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Grand Deluxe Onsen Suite With Mt. Yotei View

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3
  • 2 Twin Beds

Deluxe Onsen Double Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed

Deluxe Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Penthouse With Mt. Yotei View

  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons

Panoramic Penthouse, 4 Bedrooms

  • Sleeps 8
  • 4 Twin Beds, 2 Twin Futons and 1 King Bed

About the neighborhood

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.1 km
  • Annupuri - 10 min drive - 8.1 km
  • Niseko Annupuri Gondola - 12 min drive - 10.6 km
  • Niseko Annupuri International Ski Area - 16 min drive - 12.4 km
  • Niseko Hanazono Resort - 21 min drive - 7.5 km

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 118 min drive

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬6 min walk
  • ‪Bang-Bang - ‬1 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬1 min walk
  • ‪Musu - ‬4 min walk

About this property

Chalet Ivy Hirafu

Hotel near Niseko Mountain Resort Grand Hirafu
Free English breakfast, an indoor mineral hot spring (onsen), and a terrace are just a few of the amenities provided at Chalet Ivy Hirafu. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski equipment rentals. Treat yourself to spa services, such as a body treatment, reflexology, or a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
You'll also find perks like:
  • Free self parking
  • Free train station pick-up, hot springs on site, and babysitting (surcharge)
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Showers, bidets, and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies, refrigerators, and childcare services

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Combined shower/tub, free toiletries, hair dryer, slippers

Hilton Niseko Village

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 938 reviews
The price is AED 251
AED 319 total
includes taxes & fees
22 Apr - 23 Apr
Hilton Niseko Village

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Apres Lounge
  • HirafuZaka

Things to do

  • 24-hour gym
  • Hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 9950.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Is Chalet Ivy Hirafu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chalet Ivy Hirafu?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chalet Ivy Hirafu?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chalet Ivy Hirafu?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Chalet Ivy Hirafu provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person fee applies.

Where is Chalet Ivy Hirafu located?

Located near the slopes, this Kutchan hotel is in the mountains, within 1 mi (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu, and close to winter sports such as cross-country skiing and snowshoeing. Annupuri and Noasc are also within 3 mi (5 km).

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Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 266 out of 337 reviews
Rating 8 - Good. 63 out of 337 reviews
Rating 6 - Okay. 4 out of 337 reviews
Rating 4 - Poor. 3 out of 337 reviews
Rating 2 - Terrible. 1 out of 337 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yuntao

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location, spacious and modern room, friendly service, onsite onsen.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Staff was incredible
Stayed 3 nights in Feb 2025

10/10 Excellent

Seongyeon

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

JIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been wanting to stay here for a while and had a great time with the staff and the homey atmosphere. The transportation to and from the slopes was perfect and I would use it again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Amenities
Convenient and beautiful boutique hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stewart Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert Kai Fu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Clean, good facilities, great location, friendly staff. They provide a shuttle to / from the ski lifts (about 600m uphill) and you never have to wait. Would highly recommend.
Stayed 7 nights in Jan 2025

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities
I booked three nights with half board. The breakfast was excellent, but dinner were not so great, not for the money we paid.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paruensul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the mountain, they also will schedule shuttle service to local transportation services. Super helpful getting around.
Stayed 5 nights in Jan 2025

10/10 Excellent

Siak Chuan Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent here - the service, the location, the room, the onsen. One small blemish - wish they have more washers and dryers.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chen En

Absolutely amazing stay! This is our first time visiting Niseko for snowboarding and coming from Canada where visiting Banff and Lake Louise multiple times is our yearly tradition, we are completely blown away by this visit. The hotel has all the amenities required for the most wonderful stay. Breakfast has everything you can imagine, very tasty (I especially like the miso soup and healthy options available). Hirafu snowboard base is less than 5min walk up the hill and then after you can enjoy nice onsen before bedtime. Would definitely come stay again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

MIN FERN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to reach
Stayed 3 nights in Jan 2024

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Shiu Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service & food quality, perfect location to start a ski day
Stayed 6 nights in Mar 2023

10/10 Excellent

Charm Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great services

10/10 Excellent

MA. MARNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff were very helpful and accomodating.
Stayed 3 nights in Mar 2023

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.
Stayed 4 nights in Jan 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Niseko ski hoyel
Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.
Onsen
Lobby
Front of hotel
Hotel to ski hill at night
Stayed 14 nights in Jan 2024

8/10 Good

John Kang Ming

Good overall services
Stayed 4 nights in Mar 2024

10/10 Excellent

shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided exceptional services beyond expectations.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lok Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm honeymoon experience, thank you.
Stayed 1 night in Dec 2023