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"The staff were exceptional. There was an issue with my room and they exceeded my expectations by rectifying the issue with incredible care and gratitude. I was truly amazed by the hospitality. Thank you very much."

"Wish we could have stayed longer - the breakfast is set up for Japanese travellers, but it all looked very pretty! The onsen was clean and not over crowded. The room was very nice and you could borrow a yukata and obi from reception to wander about in. Lovely and would like to come back."

"amazing hotel with good facilities"

"I thoroughly enjoyed the aesthetics of the property and how comfortable the rooms were. The staff was very professional and responsive. The onsen facility was clean and relaxing. I look forward to visiting again. "

"The room was very comfortable, clean and fresh. There was a charging cable provided. The spa was excellent - well maintained, large, hot pools on two floors including the rooftop Onsen which was enjoyable. Nice toiletries at the spa. Enjoyed the mushroom tea from the lobby. Very close to Oita Station, take lift to level 8 to hotel lobby. Food easily accessible at Amu Plaza."

"Love this hotel, nice views, clean place with delicious breakfast buffet with a lot of food options. Child friendly. I also enjoyed the Onsen very much. "

"One of the best hotels I’ve stayed in. The room is incredible, with the sea view and Japanese style, but really contemporary. Service was perfect and the food was really incredible. Best hotel!"

"Clean quiet friendly. Short walk to station."

"I stayed at the Myajima branch of the Grandvrio Hotel. It's very much catered to Japanese guests, and once again, I was the only European, but I don’t mind. There's plenty of room space and lots of amenities. Dinner is always nice, and breakfast is just as good. I really like the Grandvrio Hotel chain."