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"Beautiful facility. It met all my expectations as a ryokan. The staff were very hospitable, warm and service oriented. "

"Nice place for a family to stay in Hakone. Nothing really in walking distance, but the hotel does provide a free shuttle service, including from Odawara so contact them too find out more."

"Super nice hotel on the river. Close to a lot of things by bus or taxi. The rooms are really big and the private onsen is wonderful"

"Service from all at the front desk are very helpful. Location is great. It is very close to train station and a lot of sites in short walking distance. Our room is very comfortable and quiet. I would stay here again. "

"A nice comfortable room with plenty of amenities. We had the Japanese room with views over the mountains, river and train station "

"Excellent hotel. The dinner and the breakfast was great. Snow crab at the breakfast buffet. The in room outdoor hot springs tub was great. "

"I had the most relaxing and healing stay at Ajisai. It is in a beautiful quiet setting and the hot springs are fantastic. The staff was incredibly helpful and even helped me retrieve a lost item. The dinner was very memorable and totally worth it - traditional Japanese food that was quite delicious. I will visit here again someday!"

"Opted for half board option and dinner was excellent - lots of choices available and staff ensured that there was sufficient food despite it being the 8PM sitting. While there is no convenience stores nearby, the property is located right beside the ropeway and pirate ship - good for those who are planning to check out these attractions. Room was clean"

"The private bath houses were great! Staff was super helpful and accommodating during our stay. Would definitely enjoy staying here again!"