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"Good!"

"I don't enjoy hotels that do not have great breakfasts and comfy beds. This one has both. Most evening meals have a special entree or dessert or both. The sushi admittedly was "meh" but the pasta night was delicious, as were the fish tacos and enchiladas on a different night. It rained most of the week (nothing the hotel can do about that) but they monitored the patio area and got it dried as soon as possible. The patisserie is now serving Starbucks (for a small surcharge) if you can't get enough coffee elsewhere. I honestly think food was available from 7 AM until 2 AM at some part of the hotel as they changed from "winter" to "summer" schedules. Don't eat too mcuh before swimming! :) The beach area nearest the hotel is a public beach, but it is nice enough. With the weather, I didn't try to find the hotel's private beach that other reviewers have mentioned. I guess that is for another day! The hallway carpets have some stains, and there's nicks here and there on the room furniture, but the food and beverage services are hot and safe and tasty. The staff tries to be helpful (in multiple languages). Spend a little extra for the "sea view" room for the best mornings, but the other side has mountains in the distance which isn't bad either! "

"The customer service was excellent and I loved being part of the entertainment aswell "

"Excellent experience in Rixos Sungate, proffesionql team, great customer service"

"The food was bad and cold but everything else was amazing "

"Perfect hotel, service and facilities for kids and parents! Good food and drinks! Absolutely recommend "

"5-12 Oct. This resort was amazing, assisted by the beautiful weather (early to mid 30s all week). Sunbeds were mostly always available (never a battle to get one, except maybe on the jetty/private beach). The selection of food was varied and catered to all palettes, and was well labelled for those with dietary needs. All very tasty. and the on site patisserie was an added bonus each afternoon. The bar man on roller blades by the pools was a nice touch. The drinks menu and restaurant options were available via QR code which is useful. A great variety of activities during the day and the evening for all age groups. There is also a small zoo which has a small variety of birds and fish. Not a very English speaking/friendly resort so if this bothers you, find another. Its mostly Russian and German tourists. But they do try really hard to help you when needed. The only negative was the onsite spa. What they sell you and what they deliver are not the same thing. Which is a shame. Next time I would try somewhere off site after our experience. We would absolutely return to this beautiful resort. "

"Lovely professional staff, from the kids club teachers to the receptionists. "