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"It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around. "

"Though hard to find a location from the google map hotel was great. Especially I enjoyed the hot spring."

"A very good hotel for self-driving tourists."

"The breakfast buffet, had a lot of options to eat from. They also had horse meat ? Yum "

"Very clean room and friendly front desk service"

"Fabulous location for public transport shopping and dining"

"Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto "

"Great location, very attentive staff. Parking was very easy as you can pay for your stay and have in/out privileges. Entering the parking lot from the back road was a little more difficult since it is narrow and busy during the daytime"

"The room is tiny but well thought out and you don’t spend much time in the room anyways! The amazing breakfast buffet more than makes up for it! The breakfast had such a huge selection-even after 5 days, it was never boring. The only thing I would add is more fruit!"