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"All good"

"Spectacularly amazing experience in the oldest operating hotel in the world!!! The customer service was exceptionally outstanding!!! These professionals made us feel incredibly special with their warm welcome and attention to detail. Thank you to all at the extraordinary Nishiyama Onsen Keiunkan! "

"Short comfortable stay night before climbing Ontake-san. The front desk was very helpful with providing information about taxi to the trailhead ."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Beds are super hard was unable to sleep. Plus I had some sort of alergic reaction to something in the room in this Route Inn and are previous stay at Lake Kagoshima.I dont normally suffer from allergies and I dont have Asthma but as soon as i layed down I got all stuffed up and had issues breathing when trying to sleep. Perhaps its a cleaning product they are using or the contents of the pillows unsure but that has never happened before both places I stayed for 1 night only. it was strange so wanted to mention it so they coulf find the cause and redolve the issue. Staff were very good efficient,polite, free breakfasr coupon a nice surprise "

"Close to highway and many good restaurants nearby"

"This Ryokan was amazing! It was doable on the trains though it i out of the way of major cities but that is the point. Very relaxing and the osen was amazing. Would recommend this to anyone wanting a traditional experience. Also the food was fantastic!! "

"Good hotel, but the area around it was not the best. The outdoor spa area could be better too"

"The property was a bit tired, carpet stained, but the room was clean, quiet, and the bed was comfortable. The communal bath on the first floor was an unexpected treat. The breakfast was delicious offering a huge variety of offerings that were excellent, including an array of fresh fruits. There was an extra charge of 1100 yen for the breakfast— a bargain!"