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"Excellent friendly staff. Very uncomfortable bed. Badly installed fixtures. The area is remote and not fully developed, but very close to airport."

"Mardine ilk gelişimdi bu kadar güzel bir konaklama ve misafirperverlik ile karşılaşabildiğim için çok mutluyum. Oldukça güler yüzlü, ilgili ve samimi çalışanlarıyla bizi konfor alanımızda hissettirdiler. Otele ulaşım, otelden ayrılışımızda bizi yalnız bırakmadıkları için teşekkür ederim. Otel konumu harikaydı. Her yere yürüyerek gidip gelebildik. Aynı zamanda inzivaya çekilecek kadar da sakin sokaklardan birindeydi. Teras manzaraları çok güzel, odalar hala tarihi dokusunu koruyordu. Maristan ailesine ilgi, alaka ve misafirperverliklerinden dolayı teşekkür ediyorum, kesinlikle konaklanması gereken bir gizli cennetti. :) "

"It is a cozy hotel run by a family. All the staffs are super friendly and helpful. The room condition was good and all the facilities ( TV/Air con/ hair dryer / bed) were very good. There was a spectacular roof top view we enjoyed the sun set very well. They served local traditional breakfast which we enjoyed very much. While it is in the middle of the hill and rental car access is not recommended, they provided special assistance when we drove there and left the hotel. Definitely recommend this hotel. "

"It is in old house in the old city. The owner is very nice and helpful. Everything feels authentic. A great experience. "

"There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot."

"I was an amazing and traditional experience for us! I enjoyed a lot. Thanks for everything "

"It is a beautiful castle hotel is in the middle of the old town. Very comfortable with great breakfast You can walk around and it is safe. It is very difficult to get with Google, but that will happen with all hotels in Mardin ."

"It was one of the better experiences I’ve had. From the moment I arrived, I was greeted with warm smiles and exceptional service for a perfect stay. The hotel service was excellent and the location was perfect. Will stay here again when im back!"

"A nice new build hotel butik style. However we had breakfast booked but it wasn’t served as it wasn’t available due to it being a new hotel. Not set up as yet. Also the 2 family rooms booked (2 adult and 2 child) they only had 1 of that type of room So we had to compromise and take an additional room as they also did not have any pullout sofa or beds. We did get to a resolution but I was asked for more money but I refused and they accommodated in the end. Hotels.com was to blamed by management. "