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Lake Saroma Tsuruga Resort

4.0 star property
Lakefront resort with 2 restaurants and free valet parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lake Saroma Tsuruga Resort

Resort twin room,Only Shower,Non Smoking (Lake View) | Premium bedding, in-room safe, free WiFi, bed sheets
Resort twin room,Only Shower,Non Smoking (Lake View) | Lake view
Japanese Style Room,Non Smoking (Lake View) | Lake view
Public bath
Lake

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The price is AED 776
AED 949 total
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

Twin Room,Non Smoking (Forest View)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Private bathroom
Bidet
Shower/tub combination
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Twin Room,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese Style Room,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Private bathroom
Bidet
Shower/tub combination
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese & Western Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese & Western Style Room,Non Smoking (Lake View)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Private bathroom
Bidet
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Resort twin room,Only Shower,Non Smoking (Lake View)

Resort twin room,Only Shower,Non Smoking (Lake View) | Premium bedding, in-room safe, free WiFi, bed sheets

Resort twin room,Only Shower,Non Smoking (Lake View)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

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Restaurant

Kagariya

Free airport shuttle
Pet friendly
Parking included
Free WiFi
8.2 out of 10, Very Good, (66)
The price is AED 739
AED 894 total
includes taxes & fees
26 Jan - 27 Jan
Kagariya

About the neighborhood

Map
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216

What's nearby

  • Lake Saroma Wakka Nature Centre - 3 min drive
  • Lake Notoro - 32 min drive
  • Abashiri Prison Museum - 36 min drive
  • Abashiri Port - 38 min drive
  • Cape Notoro - 42 min drive

Getting around

  • Yobito station - 38 min drive
  • Kushiro Airport (KUH) - 166 min drive

Restaurants

  • ‪たべものや - ‬8 min drive
  • ‪レストハウスところ - ‬8 min drive
  • ‪松寿し - ‬9 min drive
  • ‪ところ道の市 - ‬7 min drive
  • ‪しゃべりたい - ‬9 min drive

About this property

Lake Saroma Tsuruga Resort

Upscale resort by the sea
You can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden at Lake Saroma Tsuruga Resort. For some rest and relaxation, visit the steam room. Be sure to enjoy Fusion cuisine and more at the two on-site restaurants. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking and valet parking
  • Bike rentals, hot springs on site, and an electric car charging station
  • A front-desk safe, a vending machine, and luggage storage
Room features
All 68 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • 32-inch HDTVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • La mer

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hot springs
  • Steam room
  • Table tennis

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 3300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Lake Saroma
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga
Resort Lake Saroma Tsuruga Resort Kitami
Kitami Lake Saroma Tsuruga Resort Resort
Resort Lake Saroma Tsuruga Resort
Lake Saroma Tsuruga Kitami
Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort Kitami

Frequently asked questions

Is Lake Saroma Tsuruga Resort pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of JPY 3300 per pet, per night. Service animals are exempt from fees.

How much is parking at Lake Saroma Tsuruga Resort?

Self parking and valet parking are free at this property.

What time is check-in at Lake Saroma Tsuruga Resort?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Saroma Tsuruga Resort?

Check-out is at 10 AM.

Where is Lake Saroma Tsuruga Resort located?

Situated on the waterfront, this resort is within 1 mi (2 km) of Abashiri Quasi-National Park and Lake Saroma Wakka Nature Centre. Lake Abashiri and Lake Notoro are also within 25 mi (40 km).

Lake Saroma Tsuruga Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 101 reviews" "
Rating 8 - Good. 40 out of 101 reviews" "
Rating 6 - Okay. 6 out of 101 reviews" "
Rating 4 - Poor. 5 out of 101 reviews" "
Rating 2 - Terrible. 0 out of 101 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tow Choon

Stayed 1 night in Jun 2024

10/10 Excellent

THOMAS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

THOMAS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Onsen and great food selection.
Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
Stayed 1 night in Jul 2019

6/10 Okay

En Na

Liked: Cleanliness, staff & service
Not valueable for money
My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.
Stayed 2 nights in Feb 2018

10/10 Excellent

Niruslan, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Nice staff, Delicious dinner & breakfast, Good Onsen.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent homely service
Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!
Stayed 1 night in May 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.

10/10 Excellent

Roderick, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!

8/10 Good

Gershon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The view with the lake was fantastic. Came with a telescope for bird-watching. 1st floor onsen was great and the resort is equipped with ping pong tables, pool table and other games in the games room which was fun. Food was extensive but average, though the soft serve ice cream was the best I have ever eaten. Very relaxing stay though there is not much to do in the area. The view made the drive worth it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Remote hotel
Nice hotel to relax in with great views, by the lake. Room is clean and spacious..hotel is bit dated including the onsens. Not much to do around the area and no shops or restaurants nearby within walking distance

10/10 Excellent

Dora, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxation
very good resort and good service

10/10 Excellent

toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

kei

Stayed 1 night in Oct 2024

8/10 Good

Koichi

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

???

Traveled with partner
Liked: Amenities
とてもゆっくり過ごせました。
Stayed 1 night in Sep 2024

4/10 Poor

YOSHIKO

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

MASAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

hiroaki

Stayed 1 night in Mar 2024

10/10 Excellent

Tatsuki, Chitose city

Stayed 1 night in Feb 2024

8/10 Good

Mei kuen vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024