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"We recently stayed at this hotel and had an overall enjoyable experience with a few caveats. The staff was incredibly friendly and accommodating, which made us feel welcome right from the start. The location was fantastic—convenient to everything we wanted to explore. However, the WiFi was hit-or-miss; it worked most of the time, but there were occasional frustrating moments when it didn’t. Our room featured a private pool on the patio, which sounded amazing in theory, but unfortunately, it was so cold we couldn’t use it. Additionally, we noticed some mold-like spots on the grout in the pool, which was disappointing and detracted from the luxury feel. Breakfast was slightly above average, with a good variety of options, but it felt in line with what you'd expect from a 4-star hotel—not extraordinary but satisfying. While there were a few drawbacks, we did enjoy our stay and appreciated the highlights like the staff and the prime location."

"Great hotel to use as a base for doing the island tours. The beach is not the best in Thailand, but a great base! "

"Great place, friendly staff and very central to everything. "

"Property, service and staff were outstanding. My only complaint was I paid extra for an ocean horizon view and my view was completely obstructed. They gave me a free Naan Wellness voucher to compensate which was incredible. I highly recommend this resort. "

"We stayed in the Tropical Villa and it was amazing! The staff was friendly and helpful! The NYE dinner was so much fun! The location was convenient for our variety of tours! "

"Great hotel and area "

"Great location, near everything, and very comfortable beds!! "

"Very good property, locating right place "

"Love the relaxing bungalows! Very convenient to both east and west Railay. Staff was very attentive. "