4/10 Poor
Chris
Traveled with partner
14 January 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
A picturesque piece of Ao Nang way past it's prime. The highlight of this property definitely has to be the views and where the property is located. It is truly breathtaking. Unfortunately, the property was probably incredible in it's prime, but that time is long gone. Our room was old and not maintained well. Parts of the room were falling apart and in bad condition, shoddy workmanship was done to repair some issues, and the AC made an annoying drone that made it difficult to sleep. The pool, although large and with a slide, was dirty with algae and the plastic beach chairs were on the brink of breaking. The food is unimpressive at the Coast restaurant and the breakfast buffet. But, one of the biggest disappointments was the Chinese and Japanese buffet that we had to pay 1,900 bhat each for. Truly a waste of money. They had a raw bar, which didn't match the theme at all and I'm sure took most of the budget. The choices of japanese and Chinese food were very limited and not impressive at all. We left the buffet very disappointed. The Thai restaurant was not bad and we didn't dine at the Japanese restaurant. We received massages at the spa that we really enjoyed. Another issue with the property is that to leave the property you either had to walk the monkey trail, which is a bit of a trek (forget it if you're in heels) or you had to take a boat to the pier and get transportation from there; not convenient at all. Overall, I would not recommend staying at the Centara Grand.
Chris
Stayed 3 nights in Jan 2025