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"The traditional room and access to the onsen were amazing. It’s an older hotel but it gave it charm. Nice polite staff and easy access to everything."

"Amazing customer service and the amenities were so clean I thought it was all brand new. Every room in the hotel has a full view of Mount Fuji which makes the stay so much better."

"Great ryokan to experience a traditional Japanese vacation"

"Stayed one night. The facilities are a bit old and outdated but I had a peaceful sleep and enjoyed the dinner and breakfast provided."

"Absolutely adored this property, highly recommend booking a Mountain View room. There is also a shuttle to take you to areas you want to be in which is nice. Very clean, enjoyed the onsen as well! A great place to take a break from the bustling city. "

"Beautiful property and private onsen. Very spacious room (regular room) with great features like sights into the private garden, additional seating and luggage area, large bathroom and our favorite part, the private onsen. The onsen was a very nice stone material great for two and a perfect temperature of 42/107 degrees. Great bathroom and large t.v. Very close to views of Fuji, walk to the lake annd a few grocery stores. Also a great ramen truck across the street. Amazing to see that the suits are not much more expensive $200-300 USD more. Only con was the king bed was not very comfortable. It had two doubles put together with two toppers which made it awkward and pushed you either very close to your partner or very far. Overall would stay again. "

"Staff can speak English and Mandarin. They are very helpful. "

"Onsen"

"Excellent room view "